Technical Trainer

What We Offer

• Competitive salary
• Paid vacation/holidays/sick time
• Comprehensive benefits package including 401K, medical, dental, and vision care
• On-the-job/cross-training opportunities
• Encouraging and collaborative team environment
• Dedication to safety through our Zero Harm policy

What You Will Do

• Deliver technical certification training programs for fire detection products in classroom, virtual or mobile settings to various student populations.
• This role will be based primarily at our JCI Training Institute Learning Center in Glendale, Wisconsin.

How You Will Do It

• Deliver certification-level instructor-led classes on the installation, programming, maintenance, and repair of Johnson Controls fire detection systems using various modalities, including virtual, in-person, and webinars.
• Design, develop, and facilitate webinars that complement instructor-led training topics.
• Qualify to deliver multiple product training curricula simultaneously.
• Document course enhancements based on feedback from customers and subject matter experts.
• Receive mentorship from experienced instructors in subject matter expertise, content creation, and course delivery techniques.
• Collaborate closely with the Fire Detection team and Lead Trainer to ensure quality and consistency throughout the course lifecycle.
• Be prepared for potential travel to other North American Learning Centers, which may be required for up to 20% of the time.

Required

• Strong communication, organizational, interpersonal, and presentation skills.
• Proficiency in Microsoft applications, particularly PowerPoint, Word, and Excel.
• Minimum of 3 years of directly relevant work experience.

Preferred

• Familiarity with Simplex ES fire detection systems.
• Experience in installation, service or inspections of Simplex fire products.
• Vocational education, or 3 years of directly relevant work experience.
• Training Certifications in any Simplex fire panels a plus.
• Proficiency in low voltage electronics, specifically power-limited 12V to 70V building systems.
• Installation or service experience with fire detection, security, access control, or other low voltage systems.
• Experience in delivering training to end-user customers or peer mentoring.

Hiring Salary Range

The posted salary range reflects the target compensation for this role. However, we recognize that exceptional candidates may bring unique skills and experiences that exceed the typical profile. If you believe your background warrants consideration beyond the stated range, we encourage you to apply.