Technical Support Specialist I

Overview

ACS Professional Staffing is seeking an Administrative & Technical Support Specialist to work on-site with their client. This role provides high-level support to Finance leadership, managing schedules, meetings, budgets, procurement activities, reporting, training coordination, and confidential records. The position requires independent judgment, strong organizational and analytical skills, and the ability to support process improvements and departmental operations. Candidates must have at least five years of administrative or technical support experience, executive-level support experience, and expertise in budget administration, procurement, records management, and action tracking processes.

Location

Richland, Washington

Type

Contract

Job #

8688

Pay Rate

• $29.84 – $47.68

Benefits

• Sick Leave: One hour of paid sick leave for every 40-hours worked (sick leave can be used after 90-days of employment)
• EAP: Employee Assistance Program
• Benefit Options: Medical, Dental, Vision, HSA, Group Life/AD&D, Voluntary Life/AD&D, Voluntary Short-Term Disability, Voluntary Long-Term Disability, Voluntary Critical Illness, Voluntary Accident, Hospital Indemnity, 401k (eligible after one year and 1,000 hours worked – employer match up to 4%)
• Other benefits include the following: Calm App, LifeBalance Discount Program

Responsibilities

• Provide advanced administrative and technical support to the Finance Vice President and direct reports.
• Serve as a primary administrative partner to Finance leadership, proactively supporting departmental operations.
• Prioritize tasks, resolve issues, and recommend process improvements using independent judgment.
• Prepare meeting agendas, briefing materials, reports, presentations, correspondence, and meeting minutes.
• Attend meetings to document decisions, action items, and follow-up activities.
• Cookordination communication with internal stakeholders, customers, contractors, and external partners.
• Maintain departmental status reports and analyze trends to identify improvement opportunities.
• Support the development, monitoring, reconciliation, and reporting of departmental budgets.
• Administer departmental purchasing activities, including credit card transactions, procurement requests, contract requisitions, and change requests.
• Cookordinate calendars, meetings, travel arrangements, training schedules, and personnel activities for Finance leadership.
• Maintain employee qualifications, training records, and compliance with mandatory training requirements.
• Process travel authorizations and expense reimbursements in accordance with company policies.
• Support onboarding activities, site access coordination, and visitor processing.
• Maintain departmental records and confidential documents in compliance with records management requirements.
• Support contract preparation, processing, and related documentation.
• Cookoperate with leadership to improve operational processes, communications, and departmental efficiency.
• Gather and act on feedback from internal customers and suppliers to enhance service quality.
• Serve as a designated member of the Emergency Response Organization (ERO).
• Support outage activities, readiness initiatives, safety requirements, and required training programs.

Requirements

• High school diploma or GED required.
• Minimum of five (5) years of administrative or technical support experience.
• Experience providing executive-level administrative support to senior leadership or management teams.
• Knowledge of Corrective Action Program (CAP) and action tracking processes.
• Knowledge of records management practices and proprietary document control procedures.
• Experience preparing and processing contract requisitions, procurement requests, and change requests.
• Familiarity with managed service provider (MSP) program documentation.
• Experience supporting budgets, financial administration, purchasing, and expense reconciliation.
• Strong analytical skills with the ability to research issues, interpret data, and recommend solutions.
• Advanced organizational skills with the ability to manage multiple priorities and deadlines.
• Strong written and verbal communication skills.
• Demonstrated problem-solving abilities and attention to detail.
• Experience coordinating meetings, training programs, travel arrangements, and schedules.
• Proficiency in maintaining confidential and sensitive information.
• Able to work independently with minimal supervision in a fast-paced environment.
• Able to support emergency response, outage assignments, and required readiness activities.

Work Sponsorship

Work sponsorship is not available at this time. Third-party candidates will not be considered for this position.

Equal Employment Opportunity

The company will provide equal employment opportunities to all applicants without regard to the applicant’s race, color, religion, sex, gender, genetic information, national origin, age, veteran status, disability status, or any other status protected by federal or state law. The company will provide reasonable accommodations to allow an applicant to participate in the hiring process if so requested.

Contact Information

• If you have any questions about the job posting, please contact recruiting@acsprostaffing.com
• If you have any questions about our Reasonable Accommodation Policy, please feel free to email hr@acsprostaffing.com