Technical Support Specialist

Responsibilities

• Provide technical assistance to Bank employees.
• Serves as primary Help Desk operator.
• Troubleshoots branch teller scanning issues.
• Affixes setup and maintains the Bank’s remote deposit customers as needed.
• Assists with maintaining users on Bank systems.
• Participates in department call rotation.
• Assists with mailroom duties.

Qualifications

• Associates degree or equivalent in computer science; or two years related experience and/or training; or equivalent combination of education and experience.
• Extensive experience working with Microsoft products.
• Excellent customer service skills.
• Flexible and work well in a team environment.
• Excellent time management skills.
• Strong reasoning ability.
• A clean criminal background history and satisfactory to Bank standards credit report are required.

Benefits

• Health insurance.
• Dental insurance.
• Vision insurance.
• Profit sharing.
• 401(k) match.
• Employee Stock Ownership Plan.
• Paid time off.