Technical Support Rep Internship | In-Person - 1 Year

About the role

This internship position represents an exciting opportunity to work for one of the largest information technology centers in the Wasatch front. This individual works with divine guidance to provide or support technology that furthers the mission of the Church and reflects the eternal impact of the gospel. We are committed to the well-being of our employees and supporting them in becoming their best selves. Our focus on physical and mental health, financial security, and personal and professional development helps employees create more energy, purpose, and balance in life.

Responsibilities

• Play an important role in keeping business systems and technology running smoothly.
• Troubleshoot technical issues.
• Respond to service requests.
• Support Microsoft Dynamics 365 environments.
• Help diagnose data and system connectivity problems.
• Work alongside experienced system engineers and business partners to test new features, improve processes, automate repetitive tasks, and support daily operations.
• Auxiliary tasks may include assisting with configuring equipment, maintaining technology assets, documenting system updates, and providing excellent customer support.
• Offer hands-on experience with enterprise systems, problem-solving, process improvement, and cross-functional collaboration in a professional IT environment.

Qualifications

• You should be currently enrolled or within one year of your graduation date from an accredited college or university.
• Internship is for current temple-worthy members of the Church of Jesus Christ of Latter-day Saints.
• Technology background is desired.
• Available to commute to and from the office.
• This role is 100% in-office.
• This role will last 1 year.

Benefits

Full-time interns do have the option to enroll in a high-deductible medical plan.

Pay

$24.00/hr

Schedule

This is a 40-hour-per-week internship that is expected to last approximately 4 months. Normal office hours are between 8:00am-5:00pm, Monday through Friday. Work location is downtown Salt Lake City at the Church Office Building.

Requirements

• Available to commute to and from the office.
• This role is 100% in-office.
• This role will last 1 year.
• Helpful Skills And Abilities:
• Technology background is desired.
• Prefers applicants with technical certifications, such as A+, Network+, etc.
• Functional knowledge of supported hardware and software including Windows and Mac platforms.
• Disk wiping and disk imaging technology.
• Basic asset management practices.
• Network technologies pertaining to system connectivity and troubleshooting.
• Effective interpersonal, collaborative and communication skills with a strong emphasis on customer service.
• Ability to maintain confidentiality.
• Basic understanding of IT business functions.
• Proactive, detail-oriented, dependable, and appropriately prioritize tasks.
• Ability to comfortably lift 30 lbs. and reach across and work under desks.

About the Church

The Church employees find joy and satisfaction in using their unique talents and abilities to further the Lord’s work. From the IT professional who develops an app that sends the gospel message worldwide, to the facilities manager who maintains our buildings—giving Church members places to worship, teach, learn, and receive sacred ordinances—our employees seek innovative ways to share the gospel of Jesus Christ with the world. They are literally working in His kingdom.

Equal Opportunity Employer

The Church is an equal opportunity employer and does not discriminate in its employment decisions on any basis that would violate U.S. or local law. Qualified applicants will be considered for employment without regard to race, national origin, color, gender, pregnancy, marital status, age, disability, genetic information, veteran status, or other legally protected categories that apply to the Church. The Church will make reasonable accommodations for qualified individuals with known disabilities.

Apply/Screening Process

Please Note: All positions are subject to close without notice. Find out more about the many benefits of Church Employment at http://careers.churchofjesuschrist.org