Technical Support Engineer
About the role
We're on the lookout for a friendly, proactive, and positive Technical Support Engineer to join our team in Tashkent, Uzbekistan! At PHOTOMATE we are a provider of comprehensive solutions in the field of renewable energy, distributor of solar inverters, battery storage systems, charging stations for e-vehicles, and heat pumps in Central & Eastern Europe, Scandinavia, and Central Asia.
What You'll Do
- Be the go-to expert for customers, installers, and distributors—helping them troubleshoot and solve technical challenges.
- Handle service requests, warranty claims, and technical inquiries with confidence.
- Support sales with your in-depth knowledge of solar PV, energy storage, and electrical systems.
Requirements
- 1-3 years of experience in electrical engineering, solar PV, or energy storage.
- A natural problem-solver who loves tackling technical challenges.
- A team player with a positive attitude towards customers.
- Fluent in Uzbek & Russian (C1+ level), and English (B1+ level).
- Degree in Electrical Engineering / Electronics / Power Engineering (or similar).
- Hands-on experience with MS 365, PVSyst, and a basic understanding of PV & EV products.
- Group 5 Safety Certificate & valid driving license (Group B).
Why PHOTOMATE?
We value positivity, fairness and a friendly approach. We're searching for a team mate who shares our values and can contribute positively to our workplace culture. In return, we offer a pleasant workplace, a friendly work team, a laptop and mobile phone for private use, occasional home office and personal development opportunities in a promising technical field.