Technical Support Engineer
Haystack · San Diego Metropolitan Area · 2 days ago
HybridInformation Technology$25–$41/hrFull-time
About the Role
- Implement technical solutions and provide high-quality support for computer hardware, operating systems, and enterprise application software.
- Troubleshoot and resolve straightforward technical problems that do not have defined standard operating procedures.
- Perform network engineering and troubleshooting, data cabling, and systems administration across various software and hardware environments.
- Ensure the availability of infrastructure networking and computing systems during production hours.
- Interact with management and staff to provide analytical and technical assistance for continuous improvement of IT solutions.
- Identify root causes of operational issues and process inefficiencies.
Requirements
- 1+ years of experience with Windows Server technologies (AD, DFS, Print Services, SCCM).
- 2+ years of troubleshooting experience in a multi-user, high-availability environment.
- 2+ years of PC repair, troubleshooting, deployment, and liquidation experience.
- 1+ years of IT client, server, and network service delivery experience.
- 2+ years of networking experience (e.g., DNS, DHCP, SSL, OSI Model, TCP/IP).
- 2+ years of supporting and maintaining corporate network environments.
Compensation & Benefits
- Hourly compensation ranging from $25 - $41 per hour, plus potential sign-on bonuses and stock units.
- Comprehensive healthcare benefits starting on Day 1, including medical, dental, vision, and EAP services.
- A matching 401(k) program and up to 20 weeks of paid parental leave.
- An inclusive and casual work environment where personal attire is not a barrier to success.