Technical Support Associate

Responsibilities

• Answer customer calls and provide prompt issue resolution
• Data entry
• Aid in account reconciliation
• Prepare reports and invoices
• Process new accounts and orders
• Make outbound customer calls to obtain information and/or to provide follow-up on customer issues
• Occasional miscellaneous projects

Skills/Qualifications

• 1+ years' customer service experience
• High School Diploma/GED; Bachelor's Degree preferred
• Preferred: 3+ years' business-to-business account support
• Proficiency with Microsoft Office (Word, Excel and Outlook)
• Experience with proofreading and editing documents

Benefits

• Comprehensive and competitive medical, dental, and vision benefits
• Flexible medical plan options with premiums below the national average
• Disability, life, and AD&D insurance
• 100% company-paid paid time off and holidays

Skills Development, Training, and Career Advancement Opportunities

• Company provides skills development and training opportunities
• Opportunities for career advancement within the organization

About the Role

Cintas is a Fortune 500 company that helps businesses get ready to open their doors with confidence every day by providing cleaning and safety products and services.

Company Information

Cintas Corporation is headquartered in Cincinnati, OH. The company is a publicly traded Fortune 500 company and is committed to being an equal opportunity employer.