Technical Success Manager
About the role
There are NO limits to your career: come shape the future and be part of a truly unique global culture at OutSystems! In this role you will be required to successfully balance strong trust relationships with customers by gaining an understanding of their IT infrastructure, internal processes, and business needs to determine the best possible course of action for technology adoption and expansion. Additionally, you will need to become (if you aren’t already one) an OutSystems expert so that you can assist our customer's development teams focused on the delivery of the solution by providing guidance on OutSystems development best practices, overseeing the solution architecture design and overall technical quality. You will also interface with multiple teams inside our company - Technical Support, R&D, Sales, and Professional Services - so that you will be an advocate for our customers' main challenges and needs.
Responsibilities
- Design technical adoption plans to ensure sustained growth in technology proficiency
- Working closely with key Field stakeholders (Sales, Customer Success, Solution Architects, etc...)
- Understand your customer ecosystem and IT Landscape