Technical Success Account Manager, Google Cloud Consulting
About the job
As a Technical Success Account Manager (TSAM), you will serve as a strategic technical leader aligned with Google Cloud’s most critical customers. You will be responsible for driving sustained platform health, achieving technical excellence, and ensuring stability for key business critical workloads running on Google Cloud Platform (GCP). You will serve as the customer’s trusted technical advisor, translating complex business objectives into technical governance and modern, resilient cloud architectural strategies. You will advocate adoption of industry best practices and act as the primary point of accountability for resolving platform challenges and proactive risk mitigation, to the satisfaction of executive stakeholders.
Responsibilities
- Establish and lead technical governance, focusing on platform health metrics and enterprise readiness planning.
- Provide technical guidance and advocate the adoption of Google Cloud architecture and best practices via workshops.
- Drive platform stability and excellence through architectural health assessments.
- Serve as the strategic technical advisor to address and resolve critical reliability concerns, advising on and guiding the architecture of highly robust, scalable, and resilient workloads.
- Act as the internal customer advocate, translating technical obstacles to influence GCP product roadmaps. Own workload success, stabilization, and ongoing optimization to ensure sustained business value.
Pay
US: $174,000 - $253,000 (USD) + 20% bonus target + equity + benefits
Schedule
N/A
Benefits
N/A