Technical Specialist- Expert (GIS)

Position Summary

NCDIT-Transportation (NCDIT-T) GIS Team is seeking an experienced Technical Specialist - Expert to support the State Traffic Operations Center (STOC) and Transportation Mobility & Safety (TM&S) team. The consultant will collaborate directly with operational staff to understand business needs and deliver GIS-based solutions that improve traffic operations, routing, signal management, incident response, and situational awareness.

Responsibilities

• Oversee and mentor Junior GIS Specialist
• Gather business requirements from STOC and TM&S stakeholders
• Develop, maintain, and enhance GIS web applications, dashboards, maps, and data layers
• Build GIS solutions using ArcGIS Online and ArcGIS Enterprise
• Publish and maintain hosted and referenced feature services
• Attend operational meetings to identify GIS improvement opportunities
• Translate business needs into GIS-based technical solutions
• Manage and prioritize GIS projects and incoming requests
• Troubleshoot GIS applications and provide user support
• Collaborate with Transportation Mobility & Safety, ITS, Signals, Hydraulics, and other operational teams
• Produce real-time maps and dashboards during emergencies and weather events
• Integrate real-time operational data into GIS applications
• Ensure GIS solutions follow organizational standards and best practices
• Delegate work to junior staff and coordinate with other GIS team members
• Prepare documentation and maintain GIS project records

Required Skills

• 7+ years of experience with Survey123, ArcGIS Field Maps, and ArcGIS Experience Builder
• 7+ years of strong oral and written communication skills
• Ability to translate business and non-GIS requirements into GIS solutions
• 5+ years of experience with ArcGIS Pro
• 5+ years of experience with ArcGIS Online Administration
• Experience with Web Mapping and Cartography
• Experience developing GIS web applications and dashboards
• Requirements gathering and stakeholder engagement
• GIS data management and feature service publishing
• Strong troubleshooting, documentation, and organizational skills
• Ability to work independently in a fast-paced operational environment

Preferred Skills

• 4+ years of ArcGIS Enterprise Administration & Server Management
• 3+ years of Arcade scripting
• 3+ years of Python scripting (ArcPy)
• 3+ years of supervisory or team leadership experience
• GIS for Public Safety experience
• Experience supporting Transportation or Traffic Operations Centers (STOC/TSMO)
• Real-time GIS data integration and dashboard development
• Experience with emergency management and incident response GIS solutions
• Knowledge of ITS, traffic signal operations, routing, or incident management
• Experience mentoring junior GIS staff and leading GIS projects