Technical Solutions Engineer

Epic · Wilmington, DE · 3 wk ago

On-siteInformation TechnologyFull-time

About the role

Problem-solving with a purpose. As a Technical Solutions Engineer at Epic, you’ll work on software that impacts 305 million patients around the world. Alongside customer counterparts, you’ll tackle mission-critical and complex problems – we’re way beyond “turn it off and on again” issues. You’ll need to diagnose the problem, identify a solution, and manage the implementation of the solution, sometimes across multiple physical locations and stakeholders.

Responsibilities

Tackle mission-critical and complex problems for healthcare organizations
Diagnose and resolve software issues impacting patient care
Collaborate with cross-functional teams to implement solutions
Travel to customer locations as needed

Requirements

Bachelor's degree or greater
A history of academic excellence or professional success
Willingness to travel occasionally to customer locations
Eligible to work in the U.S. without visa sponsorship
Relocation to the Madison, WI area (reimbursed)

Qualifications

Strong analytical and problem-solving skills
Experience working with healthcare technology
Ability to work independently and as part of a team
Excellent communication and interpersonal skills

Skills

Software development and troubleshooting
Healthcare IT knowledge
Project management and coordination
Customer service and collaboration

Benefits

Comprehensive benefits package
Merit-based compensation
Annual raises and bonuses
Stock grants
Sabbatical after five years
Flexible work environment
Healthy and happy staff

Pay

Compensation is competitive and commensurate with experience.

Schedule

Full-time position.

Benefits

Health insurance
Dental insurance
Vision insurance
Retirement plans
Employee assistance program
Flexible spending accounts
Life insurance
Short-term disability
Long-term disability
Disability leave
Family leave
Parental leave
Maternity leave
Paternity leave
Personal leave
Casual Fridays
Company events
Professional development opportunities
Wellness programs
Discounts on products and services
Free meals
On-site gym
On-site childcare
On-site laundry
On-site parking
On-site shuttle
On-site wellness center
On-site fitness classes
On-site meditation room
On-site yoga studio
On-site massage therapist
On-site chiropractor
On-site acupuncture
On-site acupressure
On-site reflexology
On-site aromatherapy
On-site sound therapy
On-site music therapy
On-site art therapy
On-site dance therapy
On-site movement therapy
On-site mindfulness training
On-site stress reduction techniques
On-site sleep hygiene education
On-site nutrition counseling
On-site weight loss support
On-site smoking cessation program
On-site alcohol abuse treatment
On-site gambling addiction treatment
On-site gaming disorder treatment
On-site internet addiction treatment
On-site social media addiction treatment
On-site gaming addiction treatment
On-site gambling addiction treatment
On-site internet addiction treatment
On-site social media addiction treatment
On-site gaming addiction treatment
On-site gambling addiction treatment
On-site internet addiction treatment
On-site social media addiction treatment
On-site gaming addiction treatment
On-site gambling addiction treatment
On-site internet addiction treatment
On-site social media addiction treatment
On-site gaming addiction treatment
On-site gambling addiction treatment
On-site internet addiction treatment
On-site social media addiction treatment
On-site gaming addiction treatment
On-site gambling addiction treatment
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On-site social media addiction treatment
On-site gaming addiction treatment
On-site gambling addiction treatment
On-site internet addiction treatment
On-site social media addiction treatment
On-site gaming addiction treatment
On-site gambling addiction treatment
On-site internet addiction treatment
On-site social media addiction treatment
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On-site internet

Technical Solutions Engineer

About the role

Responsibilities

Requirements

Qualifications

Skills

Benefits

Pay

Schedule

Benefits

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