Technical Solutions Engineer

About the role

Problem-solving with a purpose. As a Technical Solutions Engineer at Epic, you’ll work on software that impacts 305 million patients around the world. Alongside customer counterparts, you’ll tackle mission-critical and complex problems – we’re way beyond “turn it off and on again” issues. You’ll need to diagnose the problem, identify a solution, and manage the implementation of the solution, sometimes across multiple physical locations and stakeholders.

Responsibilities

• Tackle mission-critical and complex problems
• Diagnose problems and implement solutions
• Collaborate with customer counterparts
• Work on software impacting 305 million patients worldwide

Requirements

• Bachelor's degree or greater
• A history of academic excellence or professional success
• Willingness to travel occasionally to customer locations
• Eligible to work in the U.S. without visa sponsorship
• Relocation to the Madison, WI area (reimbursed)

Qualifications

• Eligible to work in the U.S. without visa sponsorship
• Relocation to the Madison, WI area (reimbursed)

Skills

• Strong problem-solving skills
• Ability to work independently and collaboratively
• Experience with healthcare software
• Excellent communication and interpersonal skills

Benefits

• Comprehensive benefits package
• Merit-based compensation reflecting the impact of your work
• Annual raises and bonuses
• Stock grants
• Four-week sabbatical after five years

Pay

Compensation is competitive and reflects the impact your work has on the company and our customers.

Schedule

Hours are flexible to accommodate the needs of the role and the patient population.

Benefits

• Healthcare coverage
• Retirement savings plan
• Employee assistance program
• Flexible spending accounts
• Life insurance
• Disability insurance
• Short-term and long-term disability coverage
• Accidental death and dismemberment insurance
• Dependent care assistance program
• Wellness programs
• On-site fitness center
• Free meals

Company Culture

• Unique campus designed to enhance productivity
• Restaurant-quality meals at a low cost
• Team members have participated in various global experiences

Equal Opportunity Employer

We are committed to creating a diverse and inclusive workplace where everyone feels valued and respected. We believe that diversity, equity, and inclusion are essential to designing software that supports the delivery of quality care for all patients.