Technical Solutions Engineer

About the role

Problem-solving with a purpose. As a Technical Solutions Engineer at Epic, you’ll work on software that impacts 305 million patients around the world. Alongside customer counterparts, you’ll tackle mission-critical and complex problems – we’re way beyond “turn it off and on again” issues. You’ll need to diagnose the problem, identify a solution, and manage the implementation of the solution, sometimes across multiple physical locations and stakeholders.

Responsibilities

• Tackle mission-critical and complex problems
• Diagnose problems and identify solutions
• Manage the implementation of solutions across multiple physical locations and stakeholders
• Work alongside customer counterparts

Requirements

• Bachelor's degree or greater
• A history of academic excellence or professional success
• Willingness to travel occasionally to customer locations
• Eligible to work in the U.S. without visa sponsorship
• Relocation to the Madison, WI area (reimbursed)

Qualifications

• Eligible to work in the U.S. without visa sponsorship
• Relocation to the Madison, WI area (reimbursed)

Skills

• Strong problem-solving skills
• Ability to work independently and as part of a team
• Excellent communication and collaboration skills

Benefits

• Comprehensive benefits to keep you healthy and happy as you grow in your life and career
• Merit-based compensation reflecting the impact of your work on the company and our customers
• Annual raises and bonuses
• Stock grants
• Four-week sabbatical after five years here
• Staff have kayaked in Patagonia, attended a Beyoncé concert in Ireland, built a library in Tanzania, and run a marathon in Antarctica

Pay

Compensation is competitive and reflects the impact your work has on the company and our customers.

Schedule

Hours are flexible and can vary based on project needs.

Benefits

• Comprehensive benefits package
• Flexible work schedule

Company Culture

• Unique campus design to enhance productivity
• Restaurant-quality meals at a low cost
• Four-week sabbatical after five years

Equal Opportunity Employer

We are committed to creating a diverse and inclusive workplace where everyone feels valued and respected. Diversity, equity, and inclusion are integral to our principles.