Technical Solutions Engineer
About the role
Problem-solving with a purpose. As a Technical Solutions Engineer at Epic, you’ll work on software that impacts 305 million patients around the world. Alongside customer counterparts, you’ll tackle mission-critical and complex problems – we’re way beyond “turn it off and on again” issues. You’ll need to diagnose the problem, identify a solution, and manage the implementation of the solution, sometimes across multiple physical locations and stakeholders.
Responsibilities
- Tackle mission-critical and complex problems for healthcare organizations using Epic’s software
- Diagnose problems and implement solutions
- Collaborate with customer counterparts to ensure successful project outcomes
- Occasionally travel to customer locations
Requirements
- Bachelor's degree or greater
- A history of academic excellence or professional success
- Willingness to travel occasionally to customer locations
- Eligible to work in the U.S. without visa sponsorship
- Relocation to the Madison, WI area (reimbursed)
Qualifications
- Knowledge of healthcare IT systems
- Strong problem-solving skills
- Excellent communication and collaboration abilities
Skills
- Software development
- Project management
- Customer service
- Healthcare knowledge
Benefits
- Comprehensive benefits package
- Merit-based compensation
- Annual raises and bonuses
- Stock grants
- Sabbatical after 5 years
Pay
Compensation is competitive and reflects the impact your work has on the company and our customers.
Schedule
Full-time position.
Benefits
- Healthcare coverage
- Retirement savings plan
- Flexible work arrangements
- Professional development opportunities
Contact
To learn more about our team, visit our careers page.
Equal Opportunity Employer
We are committed to creating a diverse and inclusive workplace where everyone feels valued and respected. We are an equal opportunity employer and do not discriminate against applicants due to race, religion, gender, gender identity, sexual orientation, age, national origin, disability, veteran status, or other factors.