Technical Solutions Engineer

About the role

Problem-solving with a purpose. As a Technical Solutions Engineer at Epic, you’ll work on software that impacts 305 million patients around the world. Alongside customer counterparts, you’ll tackle mission-critical and complex problems – we’re way beyond “turn it off and on again” issues. You’ll need to diagnose the problem, identify a solution, and manage the implementation of the solution, sometimes across multiple physical locations and stakeholders.

Responsibilities

• Tackle mission-critical and complex problems
• Diagnose problems and implement solutions
• Collaborate with customer counterparts
• Manage implementation across multiple physical locations and stakeholders

Requirements

• Bachelor's degree or greater
• A history of academic excellence or professional success
• Willingness to travel occasionally to customer locations
• Eligible to work in the U.S. without visa sponsorship
• Relocation to the Madison, WI area (reimbursed)

Qualifications

• Eligible to work in the U.S. without visa sponsorship
• Relocation to the Madison, WI area (reimbursed)

Benefits

• Comprehensive benefits to keep you healthy and happy
• Merit-based compensation reflecting the impact of your work
• Annual raises and bonuses
• Stock grants giving you an even greater stake in the success of Epic and our customers

Pay

Compensation is competitive and reflects the impact your work has on the company and our customers.

Schedule

Hours are flexible to accommodate your needs and the demands of the role.

Skills

• Strong problem-solving skills
• Excellent communication and collaboration abilities
• Ability to work independently and as part of a team
• Experience with software development and troubleshooting

Benefits

• Healthcare coverage
• Retirement savings plan
• Flexible vacation policy
• Professional development opportunities

Company Culture

We offer a unique campus designed to enhance productivity and creativity, with restaurant-quality meals at a fraction of the cost. After five years, staff members can take a four-week sabbatical anywhere in the world. We are committed to diversity, equity, and inclusion, and we strive to build the best ideas from around the world into Epic software.

Equal Opportunity Employer

Epic is an equal opportunity employer and is committed to fostering a diverse and inclusive workplace. We believe that a diverse and inclusive workforce drives innovation and improves the quality of care we deliver to our customers.