Technical Solutions Engineer
Epic · Garden Grove, CA · 1 wk ago
On-siteInformation TechnologyFull-time
About the role
Problem-solving with a purpose. As a Technical Solutions Engineer at Epic, you’ll work on software that impacts 305 million patients around the world. Alongside customer counterparts, you’ll tackle mission-critical and complex problems – we’re way beyond “turn it off and on again” issues. You’ll need to diagnose the problem, identify a solution, and manage the implementation of the solution, sometimes across multiple physical locations and stakeholders.
Responsibilities
- Tackle mission-critical and complex problems
- Diagnose problems and implement solutions
- Collaborate with customer counterparts
- Manage implementation across multiple physical locations and stakeholders
Requirements
- Bachelor's degree or greater
- A history of academic excellence or professional success
- Willingness to travel occasionally to customer locations
- Eligible to work in the U.S. without visa sponsorship
- Relocation to the Madison, WI area (reimbursed)
Qualifications
- Eligible to work in the U.S. without visa sponsorship
- Relocation to the Madison, WI area (reimbursed)
Skills
- Strong problem-solving skills
- Ability to work independently and collaboratively
- Effective communication and collaboration skills
Benefits
- Comprehensive benefits package
- Merit-based compensation reflecting the impact of your work
- Annual raises and bonuses
- Stock grants
- Sabbatical after five years
Pay
- Competitive salary
Schedule
- Full-time
Benefits
- Healthcare
- Comprehensive benefits package
- Stock grants
- Sabbatical after five years
Company Information
- Located in Madison, WI, a city known for its rising tech talent
- Part of the top-ranked health systems in U.S. News and World Report
- Unique campus designed to enhance productivity
- Restaurant-quality meals at a low cost
- Four-week sabbatical after five years
Equal Opportunity Employer
We are committed to fostering a diverse and inclusive workplace where everyone feels valued and respected. Diversity, equity, and inclusion are integral to our principles.