Technical Solutions Engineer

About the role

Problem-solving with a purpose. As a Technical Solutions Engineer at Epic, you’ll work on software that impacts 305 million patients around the world. Alongside customer counterparts, you’ll tackle mission-critical and complex problems – we’re way beyond “turn it off and on again” issues. You’ll need to diagnose the problem, identify a solution, and manage the implementation of the solution, sometimes across multiple physical locations and stakeholders.

Responsibilities

• Tackle mission-critical and complex problems
• Diagnose problems and implement solutions
• Collaborate with customer counterparts
• Work across multiple physical locations and stakeholders

Requirements

• Bachelor's degree or greater
• A history of academic excellence or professional success
• Willingness to travel occasionally to customer locations
• Eligible to work in the U.S. without visa sponsorship
• Relocation to the Madison, WI area (reimbursed)

Qualifications

• Eligible to work in the U.S. without visa sponsorship
• Relocation to the Madison, WI area (reimbursed)
• Cover letter required

Benefits

• Comprehensive benefits to keep you healthy and happy
• Merit-based compensation reflecting the impact of your work
• Annual raises and bonuses
• Stock grants
• Sabbatical after five years

Pay

Commensurate with experience

Schedule

Varies

Skills

• Strong problem-solving skills
• Excellent communication skills
• Ability to work independently and collaboratively

Benefits

• Healthcare
• Retirement plans
• Employee assistance programs
• Professional development opportunities

Company Information

• Epic is a global healthcare technology company
• We build the best ideas from around the world into Epic software
• We are committed to diversity, equity, and inclusion