Technical Solutions Engineer

About the role

Problem-solving with a purpose. As a Technical Solutions Engineer at Epic, you’ll work on software that impacts 305 million patients around the world. Alongside customer counterparts, you’ll tackle mission-critical and complex problems – we’re way beyond “turn it off and on again” issues. You’ll need to diagnose the problem, identify a solution, and manage the implementation of the solution, sometimes across multiple physical locations and stakeholders.

Responsibilities

• Tackle mission-critical and complex problems
• Diagnose problems and identify solutions
• Manage the implementation of solutions across multiple physical locations and stakeholders
• Collaborate with customer counterparts

Requirements

• Bachelor's degree or greater
• A history of academic excellence or professional success
• Willingness to travel occasionally to customer locations
• Eligible to work in the U.S. without visa sponsorship
• Relocation to the Madison, WI area (reimbursed)

Qualifications

• Eligible to work in the U.S. without visa sponsorship
• Relocation to the Madison, WI area (reimbursed)

Skills

• Strong problem-solving skills
• Excellent communication and collaboration abilities
• Ability to work independently and as part of a team

Benefits

• Comprehensive benefits to keep you healthy and happy as you grow in your life and career
• Merit-based compensation reflecting the impact your work has on the company and our customers
• Annual raises and bonuses
• Stock grants giving you an even greater stake in the success of Epic and our customers

Pay

• Competitive salary

Schedule

• Full-time

Benefits

• Healthcare
• Comprehensive benefits package
• Stock grants
• Annual raises and bonuses
• Four-week sabbatical after five years

Company Culture

• Unique campus designed to enhance productivity
• Restaurant-quality meals at a low cost
• Opportunities for personal growth and development

Equal Opportunity Employer

We are committed to creating an inclusive environment where everyone feels valued and respected. Diversity, equity, and inclusion are integral to our principles.