Technical Solutions Engineer
About the role
Problem-solving with a purpose. As a Technical Solutions Engineer at Epic, you’ll work on software that impacts 305 million patients around the world. Alongside customer counterparts, you’ll tackle mission-critical and complex problems – we’re way beyond “turn it off and on again” issues. You’ll need to diagnose the problem, identify a solution, and manage the implementation of the solution, sometimes across multiple physical locations and stakeholders.
Responsibilities
- Tackle mission-critical and complex problems for healthcare organizations
- Diagnose and implement solutions for software issues impacting millions of patients
- Collaborate with customer counterparts to resolve technical challenges
- Manage the implementation of solutions across multiple physical locations and stakeholders
Requirements
- Bachelor's degree or greater
- A history of academic excellence or professional success
- Willingness to travel occasionally to customer locations
- Eligible to work in the U.S. without visa sponsorship
- Relocation to the Madison, WI area (reimbursed)
Qualifications
- Knowledge of healthcare IT systems and processes
- Strong problem-solving and analytical skills
- Excellent communication and collaboration abilities
- Ability to work independently and as part of a team
Benefits
- Comprehensive benefits package including health insurance, retirement plans, and paid time off
- Annual raises and bonuses based on performance
- Stock grants to align personal interests with company success
- Four-week sabbatical after five years of employment
- Flexible work environment with restaurant-quality meals
Pay
Compensation is competitive and reflects the impact your work has on the company and our customers.
Schedule
Full-time position with flexible working hours.
Skills
- Technical expertise in healthcare IT systems
- Strong problem-solving and analytical skills
- Effective communication and collaboration abilities
- Ability to work independently and as part of a team
Benefits
- Comprehensive benefits package including health insurance, retirement plans, and paid time off
- Annual raises and bonuses based on performance
- Stock grants to align personal interests with company success
- Four-week sabbatical after five years of employment
- Flexible work environment with restaurant-quality meals
Pay
Compensation is competitive and reflects the impact your work has on the company and our customers.
Schedule
Full-time position with flexible working hours.
Company Information
- Epic is a global healthcare technology company
- We are committed to diversity, equity, and inclusion
- We are proud to support the healthcare industry and its mission to deliver quality care to all patients
Contact
To apply, visit https://careers.epic.com/Jobs/Technical-Solutions-Engineer.