Technical Solutions Consultant, Google Home

Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Mountain View, CA, USA; New York, NY, USA.

Minimum qualifications

• Bachelor’s degree or equivalent practical experience.
• 3 years of experience troubleshooting technical issues for internal/external partners or customers.
• Experience with Debugging and Troubleshooting.

Preferred qualifications

• Master’s degree in Business, Statistics, Mathematics, Economics, Engineering or Applied Science, or a related field.
• Experience with stakeholder management.
• Experience with Product Roadmaps.
• Experience with managing product timelines.

About The Job

In this role, you will serve as a primary technical point of contact and account manager for Home Hardware and Software partnerships, empowering partners to successfully integrate with Google Home platform services and devices. It is necessary to leverage deep understanding of product functionality and integration acumen to provide expert guidance on design, development, and integration of Google's Home products to impact millions of end users—translating partner use cases into actionable recommendations.

You will create comprehensive resources, including partner onboarding and integration processes and materials, program roadmaps, and reports, and contribute to product planning where appropriate. You will work closely with our Product and Engineering teams to ensure partner needs are heard/actioned.

The Google Home team focuses on hardware, software and services offerings for the home, ranging from thermostats to smart displays. The Home team researches, designs, and develops new technologies and hardware to make users’ homes more helpful. Our mission is the helpful home: to create a home that cares for the people inside it and the world around it.

Responsibilities

• Understand partner use cases and offer insights and recommendations on development integration, acting as a subject matter expert.
• Drive partners and internal teams toward successful, on-time launches.
• Manage program launch timelines, mitigate risks, and communicate with cross-functional teams and partners.
• Communicate technical feedback from partners to the Product and Software Engineering teams.
• Travel domestically and internationally as needed.

Pay

Individual pay is determined by factors including job-related skills, experience, and relevant education or training. US: $126,000 - $180,000 (USD) + 15% bonus target + equity + benefits.

Benefits

Learn more about benefits at Google.