Technical Solution Consultant

About the role

As a Technical Solutions Consultant, you’ll bring technical expertise to the sales process, helping customers understand how Bottomline’s banking solutions fit within their technology environment. You’ll partner closely with Sales, Product Management, Engineering, Program Management, and Implementation teams to understand customer requirements, guide technical conversations, define solution architecture and integrations, and help ensure a smooth transition from sales to implementation. This role supports opportunities across our Digital Banking, Cash & Fraud Risk Management, and Financial Messaging solutions. You’ll work with stakeholders ranging from CIOs and CTOs to developers and technical application teams, so we’re looking for someone who can go deep technically while also making complex concepts easy to understand. You don’t necessarily need to come from a traditional Solutions Consulting background. If you have strong technical experience in areas like solution architecture, implementation, software development, or enterprise integrations and enjoy working with customers, this could be a great opportunity to bring that technical expertise into a more consultative, sales-focused role.

Responsibilities

• Serve as a technical resource throughout the sales process, joining opportunities after qualification and helping shape the technical strategy.
• Lead technical discovery conversations to understand customer requirements, architecture, integrations, and potential dependencies.
• Engage confidently with both technical and executive stakeholders, including developers, architects, technical application leads, CIOs, and CTOs.
• Translate complex technical concepts into clear, meaningful information for both technical and non-technical audiences.
• Deliver technical presentations, architecture reviews, solution demonstrations, and other technical discussions as needed.
• Identify technical risks, dependencies, and implementation considerations early in the sales cycle.
• Support opportunities with both prospective and existing customers.
• Understand and communicate the architecture behind Bottomline’s Digital Banking, Cash & Fraud Risk Management, and Financial Messaging solutions.
• Develop solution approaches that align with customer requirements and existing technology environments.
• Guide conversations around integrations, infrastructure, configuration, interfaces, and solution architecture.
• Create and maintain architecture and integration documentation to clearly capture the proposed solution and scope.
• Partner with Engineering, Product, Program Management, and Implementation teams to validate solution feasibility and support an effective handoff into implementation.
• Work closely with Sales as part of deal pursuit teams across multiple opportunities.
• Partner with Product Management to deepen product knowledge and share customer insights.
• Collaborate with Engineering and Development to understand solution architecture and technical capabilities.
• Work closely with Program Management and Implementation to understand