Technical Service Representative/Roofing Inspector

About the role

Sika is looking for an experienced Technical Service Representative (Roofing Inspector) in the Chicago area for our LAM team. The Technical Service Representative will play a key role in the installation of Sarnafil Roof Systems to ensure correct application procedures are followed. This position reports to the Regional Technical Manager.

Responsibilities

• Training of applicators to properly and efficiently install Sarnafil roofing and waterproofing systems in an effort to ensure quality and contractor profitability
• Provide training to others as needed
• Overseeing the application process by attending job starts and performing in-progress project visits to monitor and enforce proper installation
• Assure that application is in accordance with good roofing practices and Sarnafil specifications through documentation with field reports
• Help to resolve installation problems and issues as they arise
• Conducting final inspections for technical acceptance for warranty issuance
• Act as the liaison between the applicator, General contractor, consultant, architect, building owner, and Sarnafil during the installation process
• Advising Technical Manager concerning progress, issues, problems project needs
• Assist Sales and others with pre-job meetings, roof surveys, and warranty claim issues
• Following up on leak and warranty claim calls, and complete necessary Sarnafil repairs as needed
• Inspection of existing Sarnafil roofs for warranty transfers, warranty extensions, and annual inspections
• Participation in job meetings with contractors, architects, building owners, Sarnafil sales personal and applicators
• Cut samples
• Hot air welding manually and with the Sarnamatic welder
• Meeting with maintenance men and or building owners to review maintenance items
• Supporting Sales, Marketing, and Technical departments with miscellaneous items as needed including, but not limited to, trade shows, models, field tests, roof tours, etc.
• Follow company environmental and safety policies
• Other projects as they arise

Qualifications

• High School Diploma, preferably Associate degree
• 2-5 years of work experience in the roofing industry
• Technical knowledge of single-ply roof membrane installation, ideally Sarnafil
• Good written and verbal communication skills
• Ability to travel extensively within the region, some overnight travel (via car, train and plane)
• Computer literacy

Benefits

• 401k with Generous Company Match
• Bonuses
• Medical, Dental, and Vision Benefits
• Paid Parental Leave
• Life Insurance
• Disability Insurance
• Paid time off, Paid holidays
• Floating holidays + Paid Volunteer Time
• Wellness/Fitness Reimbursements
• Education Assistance
• Professional Development Opportunities
• Employee Referral Program & More!