Technical Service Representative

About the role

We are seeking a Technical Service Representative (Metal Deco Ink) to join our team. This person will report to the Laboratory Manager and coordinate with branch Inplant Technicians.

Responsibilities

• Performing Technical Service in local Lab or at customer locations
• Performing color matches
• Making and Quality Control (QC) batches on-site at customer locations
• Inventory management and record-keeping
• Housekeeping, purchasing, and other duties as assigned

Qualifications

• High School graduate or G.E.D. equivalent
• Pass a color vision test
• Able to travel up to 50%
• Able to match colors effectively
• Excellent customer service skills
• Effective communication with peers and customers
• Excellent written, reading comprehension, and basic math skills
• Able to lift up to 50 lbs. frequently

Plus if you have

• Ace degree from a 2-year college or trade school
• Previous ink inplant experience
• SAP experience and proficiency with Microsoft Suite programs
• 3-5 years in the ink industry and experience in commercial printing

Benefits

We offer a competitive salary with excellent benefits including medical, dental, vision, life insurance, disability, pet insurance, HSA and FSA, 401(k), and more. We also provide Paid Volunteer Time Off and Paid Parental Leave.

Pay

Competitive salary

Schedule

Flexible schedule to accommodate travel requirements