Jobs · OTHR · Oregon

Technical Service Rep-FP

Applied Fluid Power · Portland, OR · 2 wk ago
OTHRFull-time
We need to output HTML fragment with sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. The posting includes: description (intro) maybe "About the role". Responsibilities listed. Requirements listed. Also "Preferred Technical Diploma..." etc. Also "DESIRED CHARACTERISTICS" could be Skills. Also maybe "Qualifications" could be same as Requirements? We need to map. We must not repeat job title. No metadata like location line? The line "THIS POSITION IS OPEN TO ANY APPLIED SERVICE CENTER LOCATION WITHIN THE US (PST AND MST TIME ZONE PREFERRED)" is location info; we can fold into a short

maybe under About the role? Or we could include as a paragraph before sections. The instruction: do NOT put Job ID / requisition numbers as headings — fold minor metadata into a short

or drop it. So location line is minor metadata; we can include as a short

maybe before sections. We must preserve all substantive information. So we need to include the intro paragraphs about company, role description, responsibilities list, requirements list, desired characteristics, maybe also the company description paragraph at end (Founded in 1923...). That is substantive; could be part of About the role or separate section? Could be included in About the role. We must not create sections like Benefits, Pay, Schedule unless present. Not present. So we omit those. We need headings:

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). We'll include About the role, Responsibilities, Requirements, Skills (for desired characteristics). Possibly Qualifications? The posting has "Position Requirements" and also "Preferred Technical Diploma..." etc. Could treat Requirements as qualifications. But we need to avoid duplication. We could have Requirements (mandatory) and Qualifications (preferred). However the instruction: Prefer a few substantive sections over many thin ones. So maybe combine Requirements and Qualifications into one Requirements section. But we have both mandatory and preferred; we could still have one Requirements section covering both. The "DESIRED CHARACTERISTICS" could be Skills. Thus sections: About the role, Responsibilities, Requirements, Skills. We need to use
  • for any list of duties/requirements/benefits. So responsibilities list, requirements list, skills list. We need to preserve all substantive information; not invent or summarize away detail. So we must include each bullet exactly as in text. Let's extract content. Intro paragraphs: "THIS POSITION IS OPEN TO ANY APPLIED SERVICE CENTER LOCATION WITHIN THE US (PST AND MST TIME ZONE PREFERRED)" - location line. "As the world’s largest fluid power distributor, Applied Industrial Technologies® and the Applied Fluid Power® network of companies provide dedicated fluid power support and custom designed solutions that meet customer performance goals and keep industry running. Additionally, Applied Industrial Technologies® and the Applied Fluid Power® network of companies has one of the largest teams of Certified Fluid Power Specialists, Certified Electronic Control Specialists and Certified Fluid Power Mechanics to assist with problem solving, system building, troubleshooting, and other custom requirements." Next paragraph: "A Fluid Power Technical Support Representative at Applied Industrial Technologies combines their industry experiences, Fluid power knowledge, collaboration abilities and basic customer management skills to offer technical solutions and general sourcing assistance to Applied’s US service center personnel. They spend the majority of their time providing product and system technical support, building relationships with our US Service Center teams and assisting their business growth efforts via phone and email correspondence. This key role has a direct impact on our customer’s and Applied Industrial Technologies’ business results." Then "Responsibilities" heading in original; we will make

    Responsibilities

    and list. Responsibilities bullet points: - Consult with Applied’s Fluid Power Specialists, the network of Applied Industrial Technologies’ companies, internal department associates and supplier representatives to present fluid power solutions to both internal sales associates and their customers in order to drive new business. - Provide the following services to internal customers: competitive interchanges, obsolescence replacement, dataset processing, product recommendations based on application needs, support of the Fluid Power Specialist functions, quote products and systems, arrange shop conversions, support shop build program initiatives and remotely troubleshoot customer applications. - Provide technical assistance and presale support to Applied’s Fluid Power Specialists, Applied’s US Service Centers and external customers by answering inquiries, recommending new products and technologies, assisting with product selection, and interpreting product information. - Act as a local, technical fluid power expert in an assigned Applied Service Center including facilitating technical supplier interactions with internal sales teams and customers. - Assist in development of the fluid power collaborative knowledge base including applications, interchanges, case histories, Documented Value Added activities, market activities and competitor activities. Now "Position Requirements" heading; we will make

    Requirements

    and list. Requirements bullet points: - 3+ years fluid power experience including practical applications (hydraulic and/or pneumatic) - Strong mechanical aptitude with a desire and passion to learn - Ability to read and understand technical drawings and system schematics - Ability to clearly communicate technical thoughts and solutions to multiple levels - Familiar with MS Office, including remote collaboration tools (eg. video conferencing) - Strong written & verbal communication & English grammar skills - Ability to effectively work independently and as part of a team - Proven problem-solving skills, ability to multi-task, time management skills, sense of urgency and a bias for action Then "Preferred Technical Diploma, or Bachelor’s Degree or extensive fluid power application experience International Fluid Power Society (IFPS) Certification Customer interaction experience (eg. Sales or Customer Service)" This seems like preferred qualifications; we could include under Requirements as well, but maybe better to put under Skills? However it's more qualifications. Since we want few sections, we can add these as additional bullet points under Requirements (maybe label as preferred). We'll keep them as bullet points. Thus Requirements bullets also include: - Preferred Technical Diploma, or Bachelor’s Degree or extensive fluid power application experience - International Fluid Power Society (IFPS) Certification - Customer interaction experience (eg. Sales or Customer Service) Now "DESIRED CHARACTERISTICS" heading; we will make

    Skills

    and list. Desired characteristics bullet points: - Highly developed listening, questioning and effective negotiating skills - Ability and desire to quickly learn and leverage new products, industry trends, processes and systems Now after that there is company description paragraph: "Founded in 1923, Applied Industrial Technologies (NYSE: AIT) is a leading value-added distributor and technical solutions provider of industrial motion, fluid power, flow control, automation technologies, and related maintenance supplies. Our leading brands, specialized services, and comprehensive knowledge serve MRO and OEM end users in virtually all industrial markets through our multi-channel capabilities that provide choice, convenience, and expertise. Applied Industrial Technologies is built on a philosophy that puts people first. We are an equal opportunity employer, and we are committed to a workforce in which we enforce fair treatment and provide growth opportunities for everyone. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances." We need to remove EEO/equal-opportunity boilerplate. The instruction: Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. So we should remove the EEO statement (the paragraph about equal opportunity employer). Also the earlier line about "Founded in 1923..." is substantive company description; we can keep that. The EEO lines: "We are an equal opportunity employer, and we are committed to a workforce in which we enforce fair treatment and provide growth opportunities for everyone. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances." Remove that. Thus keep the founding sentence and maybe the rest before EEO: "Founded in 1923, Applied Industrial Technologies (NYSE: AIT) is a leading value-added distributor and technical solutions provider of industrial motion, fluid power, flow control, automation technologies, and related maintenance supplies. Our leading brands, specialized services, and comprehensive knowledge serve MRO and OEM end users in virtually all industrial markets through our multi-channel capabilities that provide choice, convenience, and expertise. Applied Industrial Technologies is built on a philosophy that puts people first." We can keep that as part of About the role. Now we need to output only HTML fragment, no /, no markdown fences. Structure:

    THIS POSITION IS OPEN TO ANY APPLIED SERVICE CENTER LOCATION WITHIN THE US (PST AND MST TIME ZONE PREFERRED)

    About the role

    As the world’s largest fluid power distributor, Applied Industrial Technologies® and the Applied Fluid Power® network of companies provide dedicated fluid power support and custom designed solutions that meet customer performance goals and keep industry running. Additionally, Applied Industrial Technologies® and the Applied Fluid Power® network of companies has one of the largest teams of Certified Fluid Power Specialists, Certified Electronic Control Specialists and Certified Fluid Power Mechanics to assist with problem solving, system building, troubleshooting, and other custom requirements.

    A Fluid Power Technical Support Representative at Applied Industrial Technologies combines their industry experiences, Fluid power knowledge, collaboration abilities and basic customer management skills to offer technical solutions and general sourcing assistance to Applied’s US service center personnel. They spend the majority of their time providing product and system technical support, building relationships with our US Service Center teams and assisting their business growth efforts via phone and email correspondence. This key role has a direct impact on our customer’s and Applied Industrial Technologies’ business results.

    Founded in 1923, Applied Industrial Technologies (NYSE: AIT) is a leading value-added distributor and technical solutions provider of industrial motion, fluid power, flow control, automation technologies, and related maintenance supplies. Our leading brands, specialized services, and comprehensive knowledge serve MRO and OEM end users in virtually all industrial markets through our multi-channel capabilities that provide choice, convenience, and expertise. Applied Industrial Technologies is built on a philosophy that puts people first.

    Responsibilities

    • Consult with Applied’s Fluid Power Specialists, the network of Applied Industrial Technologies’ companies, internal department associates and supplier representatives to present fluid power solutions to both internal sales associates and their customers in order to drive new business.
    • Provide the following services to internal customers: competitive interchanges, obsolescence replacement, dataset processing, product recommendations based on application needs, support of the Fluid Power Specialist functions, quote products and systems, arrange shop conversions, support shop build program initiatives and remotely troubleshoot customer applications.
    • Provide technical assistance and presale support to Applied’s Fluid Power Specialists, Applied’s US Service Centers and external customers by answering inquiries, recommending new products and technologies, assisting with product selection, and interpreting product information.
    • Act as a local, technical fluid power expert in an assigned Applied Service Center including facilitating technical supplier interactions with internal sales teams and customers.
    • Assist in development of the fluid power collaborative knowledge base including applications, interchanges, case histories, Documented Value Added activities, market activities and competitor activities.

    Requirements

    • 3+ years fluid power experience including practical applications (hydraulic and/or pneumatic)
    • Strong mechanical aptitude with a desire and passion to learn
    • Ability to read and understand technical drawings and system schematics
    • Ability to clearly communicate technical thoughts and solutions to multiple levels
    • Familiar with MS Office, including remote collaboration tools (eg. video conferencing)
    • Strong

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