Technical Service Rep

Responsibilities

• Provide technical customer support and problem solving for rubber applications, systems and supporting components to customers and our own Branch sales/support associates
• Professional point of contact for customer quotes and product sourcing
• Build customer satisfaction and sales by providing assistance for product selection, interchange & replacements, cycle time reductions, and improving overall customer satisfaction
• Timely and accurate reporting

Requirements

• 2+ years proven customer service or sales experience
• Use of proper English grammar, written and verbal
• Ability to read / understand technical drawings
• Ability to work independently and as part of a team
• Listening, negotiating, and effective questioning skills
• Ability & desire to quickly learn new processes and systems
• HS Diploma or Equivalent
• Ability to pass a DOT medical and drug screen
• Industrial rubber products application knowledge (conveyor belting, fabrication, splicing), preferred

Qualifications

Base salary and bonus opportunities
Comprehensive benefits package including health care, vision, & dental, 401(k) with company match
Personalized training & development program
Career development opportunities

Benefits

Comprehensive benefits package including health care, vision, & dental, 401(k) with company match

Schedule

Not specified

Pay

Not specified