Technical Sales Support (Public Address)

The Audio Business Division of Electro-Voice Dynacord LLC is headquartered in Burnsville, Minnesota. Our product segments include Critical Communications Systems, Pro Sound, and Public Address & Conferencing (Bosch Public Adress & Voice Alarm). With our premium brands: Dynacord, Electro-Voice, RTS and Telex, we are committed to delivering innovative solutions that shape the future of sound.

About the role

Next to our passion for technology we’re very passionate about our work environment. Based on values such as trust, appreciation, and accountability we all work together to shape the future – boldly, customer-focused and with a strong team spirit.

Key Responsibilities

• Drive growth of the Bosch Public Address & Voice Alarm (PAVA) portfolio through a combination of market development, technical expertise, and go-to-market support.
• Support project wins, enable growth teams, influence specifications and shape regional and vertical GTM strategies.
• Serve as a Public Address subject matter expert to Regional Sales Managers and Business Development teams.
• Define and execute Public Address go-to-market strategies aligned with regional and vertical priorities via the growth team.
• Support development of vertical-specific value propositions, reference architectures and sales enablement materials.
• Provide structured market feedback on competitive activity, customer needs and product gaps to marketing and product management.
• Provide L2 regional technical support for PA systems, including system architecture, design reviews and solution validation.
• Aid in project designs, drawings and technical documentation to support bids and proposals.
• Support system commissioning strategy, escalation handling and resolution of L2 technical issues as required.
• Act as a technical liaison between growth team and level three application support team.
• Train internal and external Sales/Growth teams.
• Capture and communicate Voice of Customer (VoC) insights throughout the product lifecycle.
• Support local and regional certification efforts related to Public Address standards and regulations.
• Represent Public Address at industry events, trade shows, roadshows and customer briefings.

Qualifications

• Bachelor’s degree required
• 2–5 years of experience in technical support, technical sales support, or related client-facing role
• Strong technical aptitude with the ability to clearly communicate technical solutions to diverse audiences
• Familiarity with public address (PA) systems and audio technologies
• Foundational understanding of networking concepts and infrastructure
• Prior experience or exposure within the relevant industry preferred
• Proven ability to build and maintain strong professional relationships
• Excellent presentation and communication skills
• Willingness and ability to travel up to 25% as needed
• Must reside within reasonable proximity to a major airport

Additional Information

The U.S. based salary range for this role is between $85,000-100,000. Within the range, individual pay is determined based on several factors, including, but not limited to, work experience and job knowledge, complexity of the role, job location, etc. In addition to base salary, full-time employees are eligible to participate in Keenfinity Group's (US) Health and Welfare Benefit Plans—including medical, dental, vision, disability, and life insurance—as well as the company’s 401(k) plan, subject to the terms and conditions of the respective plan documents. Full-time employees are eligible to participate in Keenfinity Group’s paid time off and sick leave programs in accordance with applicable policies. Reasonable accommodations may be made, to the extent they do not pose an undue hardship, to enable qualified individuals with covered disabilities to perform essential functions. Indefinite U.S. work authorized individuals only. Future sponsorship for work authorization is not available. All of your information will be kept confidential according to EEO guidelines. At Keenfinity we don’t just build innovative solutions — we shape a smarter, more connected world through technology. We value different backgrounds, ideas, and experiences and we’re committed to growing, learning, and celebrating success as one team. Everyone is welcome here — we foster an environment where everyone is respected, valued, and encouraged to be their authentic self. Keenfinity is an equal opportunity employer, offering equal opportunities for all. We welcome applications from people with disabilities and can offer support, if needed. When everyone has a chance to contribute, we all do better.