Technical Sales Representative (Analytical Testing - West Coast)

Tasks and Responsibilities

• Achieve defined monthly, quarterly, and annual targets for revenue, profitability for the territory and specific product volumes.
• Discover and characterize the problems and/or unmet needs of prospective and current customers in order to effectively develop appropriate winning solutions (ensuring customer success).
• Expand customer knowledge of Biotage products and their benefits via sales calls, seminars, and hands on demonstration.
• Identify and develop new customer relationships (add new customer accounts and expand current customer relationships).
• First line of support to customers with hands-on development and troubleshooting of SPE Sample Prep Methods at customer’s sites.
• Train customers on most successful ways to achieve maximum value from Biotage products.
• Collaborate with Biotage Applications Scientist in the development of advanced or challenging SPE Sample Prep Methods.
• Collect and provide feedback from customers on experiences and success level with Biotage products.
• Demonstrate Biotage equipment either at customer site or via virtual call in order to facilitate sale of product(s).
• Communicate regularly with the Inside Sales group to leverage opportunities.
• Provide on time and accurate sales forecasts.
• Timely follow up and qualification of leads and document results in CRM platform.
• Accurate and up to date documentation of sales activities and opportunity status in CRM platform.
• Represent the company at conferences as needed.
• Generate quotes and negotiate pricing within authorized limits.

Skill Requirements/Education/Experience Required

• Excellent verbal, written, active listening, negotiation, and persuasion communication skills.
• Ability to manage time effectively, be a self-starter, be creative, and have strong organizational skills.
• Able to work in a fast-paced, self-directed environment with shifting priorities.
• Demonstrated success dealing with the complex pricing issues involved in government and other granting agencies is a plus.
• Proficient computer skills including MS Word, PowerPoint, Excel, Outlook, and CRM software (Salesforce.com).
• Able to work within a team.
• Bachelor’s degree in science related field, or equivalent combination of education and experience.
• Experience working in a chemistry laboratory environment with Biotage or related workflow tools is a plus.
• Proven track record of success in sales and account management is highly desirable.
• Experience selling scientific equipment is a plus.
• Exceptional customer service and interpersonal skills.

Travel Required

• 50-60% travel for first year; 40-50% once established with core customers throughout territory.
• 3-5 (average of 3.5) days per week in the field directly interfacing with prospects and customers.
• 1-2 overnights per week (varies depending upon home base of employee).

Department

Sales & Marketing

Locations

Remote

Remote status

Fully Remote