Technical Sales Engineer - WT
Inpro · Charlotte, NC · 1 mo ago
EngineeringFull-time
About the role
Do you enjoy solving technical challenges, working directly with customers, and helping turn plans on paper into successful real-world projects? Inpro WT is looking for a Technical Services Sales Engineer to become a go-to technical expert for our window treatment solutions. You’ll partner with Sales, Dealers, Customers, and teams across Inpro to help identify the right solutions, navigate complex applications, troubleshoot challenges, and ensure projects are set up for success.
This role is a great fit for someone who enjoys the technical side of construction and building products—but also wants to work with people, share their expertise, and make a visible impact on customers and sales growth.
Responsibilities
- Guide customers and sales teams on product selection, specifications, applications, installation requirements, and project execution.
- Review architectural drawings, plans, construction documents, and specifications to recommend solutions that fit each project’s unique requirements.
- Work closely with Regional Sales Managers and Inside Sales to answer technical questions, develop solutions, and help move opportunities forward.
- Assist with custom applications, technical submittals, wiring diagrams, installation documentation, and other project-specific needs.
- Deliver engaging product and installation training for dealers, contractors, customers, and internal teams.
- When challenges arise, work across Engineering, Product Management, Operations, and Customer Care to find practical solutions and keep projects moving.
- Bring forward ideas that improve project accuracy, technical support, and the overall customer experience.
Requirements
- 3+ years of experience in technical sales, sales engineering, technical support, construction, architectural products, building materials, window treatments, or a related field.
- The ability to read and interpret architectural drawings, plans, specifications, and construction documents.
- Strong problem-solving skills and the ability to translate technical information into clear, practical recommendations.
- Excellent communication, presentation, and training skills.
- The ability to manage multiple projects, priorities, and customer needs at the same time.
- Proficiency with Microsoft Office and CRM or project management systems; Salesforce experience is a plus.
- An Associate or Bachelor’s degree in Engineering, Construction Management, Architecture, Design, or a related technical field is preferred.
Qualifications
- Experience with AutoCAD or similar drafting software.
- Knowledge of motorized shading systems, controls, wiring, or related technical systems.
- Experience supporting architectural products or commercial construction projects.
Travel
Approximately 10%