Technical Sales Engineer

About the role

The Technical Sales Engineer – Molecular Sieves will report to the Sr. Account Manager for the Oil & Gas applications. It will provide advanced technical leadership and sales enablement for Arkema Molecular Sieves applications throughout North, Central, and South America, supporting the Oil & Gas, LNG, Petrochemical, and Industrial Gas markets.

Responsibilities

• Leading complex technical escalation points for customers, evaluations, troubleshooting efforts, and performance optimization projects.
• Designing, reviewing, and validating adsorption system solutions for strategic customers.
• Serving as the regional technical authority for adsorption and dehydration technologies.
• Maintaining direct commercial sales responsibility for at least one defined market sub-segment, including customer account development, sales target setting, prioritization of opportunities, quotation follow-up, and execution of activities required to deliver assigned sales, volume, margin, and growth objectives.
• Organizing and leading customer meetings, technical-commercial presentations, and value proposition discussions to convert technical differentiation into commercial opportunities.
• Driving technical innovation through collaboration with Global R&D, Product Development, Manufacturing, and Commercial leadership.
• Identifying emerging industry trends and translating market needs into new service offerings and product development opportunities.
• Providing thought leadership internally and externally through technical publications, conference presentations, and customer training programs.
• Providing after-sales service and support directly to customers and/or in collaboration with Arkema partners, distributors, sales agents, and internal technical, customer service, supply chain, and quality teams to ensure customer satisfaction and repeat business.
• Supporting global projects team including coordination of business development activities for some engineering firms (EPC’s) and licensors in the USA.
• Identifying customer pain points and coordinating with global team to deliver innovative solutions and/or new product developments to address market needs.

Requirements

• 3+ years of relevant industry experience required in technical support, application engineering, technical sales, process engineering, technology, operations, process design or similar. 5-7+ years preferred.
• Demonstrated experience within gas or liquid purification, molecular sieves, catalysts, adsorbents, gas processing, LNG, refining, petrochemical, industrial gas, syngas, zeolites, alumina, carbon or related industries or materials.
• Strong understanding of adsorption processes, dehydration technologies, gas treating, and process design principles.
• Experience using modelling software a plus (Aspen, Hysis, etc.).
• Experience leading technically complex customer engagements and troubleshooting activities.
• Experience presenting technical solutions to senior customer stakeholders.

Qualifications

• Bachelor’s degree in Chemical Engineering, Materials Science, Chemistry or similar required.
• Masters degree and/or PhD a benefit.

Skills & Abilities

• Proactive self-starter with a growth mindset.
• Demonstrated professionalism, confidence, and strong customer-facing presentation skills.
• Able to build credibility and maintain a positive professional presence with customers and internal stakeholders.
• Excellent interpersonal, communication, listening, and relationship management skills.
• Strong customer focus with a consultative, solution-oriented approach.
• Able to effectively communicate complex technical and business concepts to audiences at all organizational levels, including senior leadership.
• Strategic thinker with strong business acumen and the ability to identify opportunities for growth and change.
• Recognized technical expertise and capability to serve as a trusted advisor.
• Advanced analytical, critical-thinking, and problem-solving skills.
• Strong project leadership, organizational, and execution capabilities.
• Proven ability to influence stakeholders and drive cross-functional alignment to achieve business objectives.
• Effective prioritization, time-management, and follow-through skills with the ability to manage multiple complex priorities independently.
• Commitment to mentoring, knowledge sharing, and developing others.
• Proficiency in Salesforce CRM and Microsoft Office applications, including advanced Excel, PowerPoint, and Word skills.
• Fluency in English; additional proficiency in Spanish, Portuguese, or French is highly preferred.

Physical Demands/Working Conditions

May occasionally require working additional hours outside of normal workday/workweek to meet certain deadlines throughout the year.