Technical Sales Associate

About the Role

Join the X-Ray Technology team as a Technical Sales Associate, a career development role that combines technology, sales, and problem-solving. This position is designed for a proactive, customer-focused professional who wants to build technical expertise and grow into independent customer-facing responsibilities. You will gain hands-on experience supporting the complete sales process while developing skills for future account management and sales leadership opportunities.

What You'll Do

• Serve as a primary point of contact for customer inquiries, providing timely and professional support
• Assist with preparing quotations, proposals, and commercial documentation
• Support inside sales activities including quote generation, order entry, order acknowledgments, and customer follow-up
• Maintain accurate customer, opportunity, and sales activity records within CRM and ERP systems
• Coordinate with production, logistics, and finance teams to ensure accurate order fulfilment and delivery schedules
• Track customer opportunities and support sales pipeline management activities
• Ensure sales documentation and records are complete, accurate, and up to date
• Develop knowledge of X-ray products, applications, and target markets
• Collaborate with engineering and product management teams to understand product capabilities and customer requirements
• Assist in identifying opportunities within existing customer accounts
• Participate in customer meetings, technical discussions, and sales activities while progressively taking ownership of opportunities

What You'll Gain

• Technical product and application knowledge
• Customer relationship management
• Commercial and business acumen
• Sales process management
• Opportunity qualification and pipeline development
• Cross-functional collaboration with engineering, operations, finance, and customer service
• Future territory and account management opportunities

Required Qualifications

• Bachelor's degree or equivalent professional experience
• 1-3 years of experience in sales support, customer service, technical sales, or a related business environment preferred
• Strong written and verbal communication skills
• Proficiency with Microsoft Office applications including Excel, Word, PowerPoint, and Outlook
• Ability to manage multiple priorities in a fast-paced environment
• Strong analytical and organizational skills

Preferred Qualifications

• Experience using CRM systems and ERP/business management software
• Exposure to technical products, manufacturing environments, or industrial technologies
• Experience working with data, metrics, and reporting to support business decisions

The Ideal Candidate

• Has a passion for learning technical products and solutions
• Builds positive relationships with customers and colleagues
• Takes initiative and looks for opportunities to improve processes
• Uses analytical thinking to solve problems and support customer needs
• Is highly organized and detail-oriented
• Demonstrates professionalism, accountability, and integrity
• Enjoys collaborating across departments to achieve shared goals
• Thrives in a dynamic environment and embraces new challenges

Physical Requirements

• Primarily office-based work using standard office equipment and computer systems
• Ability to sit, stand, and work at a computer for extended periods
• Occasionally lift or carry materials up to 25 pounds
• Ability to travel occasionally for customer visits, trade shows, training, and company meetings

Pay

In accordance with California law, the expected salary for this full-time, benefited position is between $65,000 - $75,000. The actual compensation will be determined considering factors such as relevant skills and experience and other factors permitted by law.