Technical Sales Associate

About the role

The Technical Sales Associate supports the sales team by handling inbound inquiries, preparing accurate quotes, entering orders, maintaining the CRM, and providing customer support.

Responsibilities

• Respond to inbound leads, including website inquiries, RFQs, and quote requests, qualifying each and following up promptly
• Create and send accurate, professional quotes for chillers and options, using our pricing and specifications
• Enter accepted orders correctly and confirm details to ensure production and shipping are executed accurately
• Maintain the CRM, keeping all leads, quotes, and customer records up-to-date and complete
• Support the senior sales team by following up on open quotes, gathering necessary information, and preparing paperwork to move deals forward
• Provide timely updates on order status, lead times, and product questions
• Contribute to marketing efforts by keeping product materials current and contributing occasional content

Requirements

• Strong written and verbal communication skills
• Technical aptitude, comfortable with technical products, specifications, and numbers, able to learn about our equipment and discuss it credibly with customers
• Excellent attention to detail; quotes and orders must be accurate
• Proficiency with computers and ability to quickly learn new software (CRM, quoting tools, Microsoft Office)
• A dependable, organized, and customer-focused work ethic
• Associates degree or higher in a business, technical, or engineering field preferred, or demonstrated ability to quickly grasp technical products

Benefits

• Base salary $50,000-$60,000/year, plus commission/bonus tied to sales the team closes
• Total on-target compensation roughly $60,000-$80,000/year for a solid performer once ramped
• 401(k) with company match
• Paid time off
• Paid holidays
• Monday-Friday, in person