Technical Sales Associate

Responsibilities

• Interact with customers in ways that add value, occasionally entertaining customers to ensure a positive experience.
• Develop and maintain knowledge of Altec products, customers, administrative and production processes.
• Serve customers by providing quotes, pricing, change orders, shipping and delivery information, while also facilitating quality issues and hosting factory tours and inspections.
• Work with engineering and operations teams to communicate customer needs and propose solutions.
• Participate in events to continuously improve our organization and our team members.

Requirements

• Bachelor’s Degree required
• Two years of successful experience in Customer Service, Sales Support, or Technical Support preferred
• Available for overnight travel up to 10%
• Must be able to independently analyze problems & develop solutions
• Excellent communication skills
• Candidate must be able to independently manage their time and tasks

Qualifications

• The position will distinguish our organization with professionalism, best practices and deliverables that build customer loyalty.

Skills

• Technical Sales experience
• Customer Service experience
• Technical Support experience
• Customer Relationship Management
• Problem Solving
• Communication Skills

Benefits

• Competitive Salary
• Comprehensive Benefits Package
• Medical, Dental, Vision and Prescription Drug Program
• Retail 401(k) Traditional or Roth Program Options with Company Match
• Vacation and Holidays
• Parental Leave
• Short Term and Long Term Disability Leave
• Flexible Spending Accounts
• Tuition Assistance Program
• Employee Assistance and Mental Health/Substance Abuse Program
• Life Insurance, Accidental Death and Dismemberment Insurance
• Supplemental Insurance including Hospital Indemnity, Critical Illness and Accident Insurance
• Additional Wellness Programs and Rewards

Pay

Competitive salary that rewards performance and dedication.

Schedule

Not specified