Technical Quoting Engineer

About Les Olson IT Les Olson IT is one of the fastest-growing and most capable technology service providers in the West. We do I.T. the LOC Way—through talent, passion, and compassion—driving continual growth and a strong market position by delivering superior service. Unlike most technology companies, Les Olson IT has been in business for over 70 years. We are a family-owned and family-operated company, a tradition that began at the Olson family dinner table and continues today. From those beginnings, we have grown to more than 320 employees across nine locations in two states. Les Olson Company strives every day to elevate people, whether it's our clients, our team members, or members of the local community. We seek to elevate our clients by delivering cutting-edge IT strategy, security, solutions, and support. Each of our team members recognizes that they have a direct impact on the success of the local businesses we serve every day.We seek to elevate every team member's career, firmly believing that customer success cannot happen without employee success. We do this by working with each employee to design a fulfilling career path that grows and evolves as they do.We seek to elevate our local community members by rewarding our employees for volunteering at local charities and participating in our ongoing food drives. Our work environment promotes both growth and balance. We encourage and support our employees in building meaningful, fulfilling paths, both professionally and personally. Les Olson Company offers competitive salaries, continuing education, generous benefits, and a fun, collaborative work environment. At the end of the day, it is the people that matter most to us! About The Role Les Olson Company is seeking a detail-oriented MIT Quoting Specialist to join our Managed IT (MIT) team. This role is a vital part of the sales process, supporting our sales team with accurate, timely quoting and order processing for Managed IT hardware and software. The ideal candidate is organized, customer-focused, and thrives in a collaborative environment. While this role may not always involve direct customer interaction, your communication and accuracy will have a direct impact on sales success and customer satisfaction. What You'll Do Serve as a primary point of contact for product sourcing, pricing, availability, and technical information for the sales teamRespond to sales inquiries regarding products, features, pricing, and specifications via multiple communication channelsReceive, review, and manage quote requests through Salesforce and delegate as appropriateVerify and validate all information provided by sales to ensure accuracy and completenessRequest additional details from sales when needed to avoid incorrect or costly solutionsEnsure all quotes are professional, accurate, and customer-readyUpdate, review, and submit quote revisions as requestedExercise sound judgment and creativity when handling non-standard hardware or software requests and provide alternative solutions when neededProcess accepted MIT quotes efficiently and accuratelyCreate Autotask tickets for approved products and servicesAssist with proactive monthly reviews, including:Product updates and changesPricing increasesSubscription renewals and support agreementsHardware and software refresh opportunitiesNotify sales of pricing or product changes affecting current or future quotesSupport team projects and assist coworkers as workload allowsMaintain and expand product knowledge through company and vendor-provided training Qualifications Strong attention to detail and accuracyAbility to manage multiple requests in a fast-paced environmentExcellent written and verbal communication skillsCustomer- and team-oriented mindsetWillingness to continuously learn new products and technologiesExperience with quoting, order processing, CRM, or Autotask is a plus2-4 years of related experienceBatchlor's degree in Business Administration, Management Information Systems or related field. Benefits Paid Time OffSick DaysPaid Holidays401k match + PensionWork-life BalanceFull Medical, Dental & Vision + HSALife InsuranceLocal Volunteer Opportunities