Jobs · Information Technology · Massachusetts

Technical Project Support Specialist - 4 days per week onsite

CBRE · North Quincy, MA · 3 wk ago
Information Technology$48.07/hrFull-time

About The Role

The Technical Project Support Specialist assists in technology-related projects and programs by providing support for compliance with organizational standards, contributing to operational efficiencies, and collaborating with internal and external stakeholders to facilitate project delivery. This role is strictly supportive, working under the direction of a project or program manager.

What You'll Do

  • Project & Task Support: Track IT-related tasks and issues, monitor progress, and assist in reporting on their resolution status. Document and maintain action plans for technology initiatives and ongoing operational support as directed.
  • Monitor project milestones and assist in identifying and escalating potential delays or associated risks to the project lead. Provide support for the documentation of project roadmaps and technology strategy.
  • Technology Implementation & Compliance Assistance: Provide support for technology project implementation, ensuring alignment with company policies and standards under guidance. Assist in monitoring risk compliance and adherence to organizational guidelines. Document procedures following real estate and project management best practices as assigned. Support the monitoring of risk compliance and assist in tracking mitigation plans.
  • Collaboration & Communication Facilitation: Liaise with internal IT teams, vendors, and partners to facilitate issue resolution and coordinate project deliverables. Assist in preparing and distributing project status communications, risk updates, and deliverable summaries to stakeholders. Collaborate with initiative management to help gather information for priority setting and progress updates.
  • Vendor Support & Coordination: Provide administrative and coordination support to the Vendor Procurement team regarding renewals and amendments. Assist with Third-Party Risk Management (TPRM) documentation and follow-up activities to support compliance.
  • Innovation & Process Improvement Assistance: Assist in gathering information and documenting existing CBRE tools and processes. Contribute to documenting proposed process changes, tool deployments, or enhancements for review by management. Assist in compiling recommendations for process modifications or enhancements.
  • Governance, Privacy & Analysis Support: Assist in gathering required documentation and tracking approvals for privacy-sensitive components. Perform analysis as directed to support quality and compliance, following RE and project management best practices and documenting procedures as needed.
  • Data Governance Support: Assist in documenting and tracking proper handling, storage, and security of project-related data. Coordinate with stakeholders to assist in enforcing data integrity and privacy requirements. Support the monitoring of data governance policies to help maintain compliance with organizational and regulatory standards.

What You'll Need

  • Experience supporting technology projects/programs in a corporate environment.
  • A basic understanding of IT systems, compliance standards, and risk management concepts.
  • Good communication and interaction skills for support roles.
  • Ability to assist with multiple tasks and contribute to project timelines.
  • Familiarity with RE operations and related technology tools (CBRE platforms a plus).

Core Competencies And Skills

  • Organizational Support: Ability to assist in aligning technology initiatives with organizational goals.
  • Collaboration: Skilled in working effectively within teams across internal IT, business units, and with external partners.
  • Project Assistance: Proficient in assisting with project tasks, tracking timelines, and monitoring resources under guidance.
  • Risk Awareness: Capability to identify and escalate potential risks across technology programs.
  • Vendor Coordination: Experience in assisting with vendor-related documentation and follow-up.
  • Communication: Good verbal and written communication skills for reporting and stakeholder interaction.
  • Problem-Solving Support: Analytical mindset to assist in gathering information for issue resolution.
  • Adaptability: Comfortable working in dynamic environments with shifting priorities and emerging technologies.

Pay

The minimum salary for the Technical Project Support Specialist position is $48.07 per hour and the maximum salary for the position is $55.28 per hour. The compensation offered to a successful candidate will depend on their skills, qualifications, and experience. Successful candidates will also be eligible for a discretionary bonus based on CBRE’s applicable benefit program.

Benefits

  • 401(K)
  • Dental insurance
  • Health insurance
  • Life insurance
  • Vision insurance

Equal Employment Opportunity

CBRE is an equal opportunity employer that values diversity. We have a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.

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