Technical Project Manager with Salesforce, Conga exp

Responsibilities

• Single point of contact for customer to manage all project responsibilities
• Run daily stand ups for multiple projects with PL, BA, Dev & QA team members
• Weekly status meetings with Technology stakeholders
• Engaging with senior internal and external stakeholders (e.g., Vice President, Directors and Product Managers) as a peer, providing subject matter expertise
• Managing projects and delivery performance, focusing on customer satisfaction, tangible outcomes and high quality
• Managing multiple programs and projects end-to-end using the appropriate project management framework and methodology
• Applying project management standards, compliance and best practices to ensure successful delivery of projects on scope, on schedule and on budget
• Plan and manage project task executions; communicate status to all stakeholders (customers, team members, and business sponsors); track, report, and lead all aspects of projects, including driving issues and risks to resolution
• Manage internal processes related to weekly reporting, revenue recognition, staffing, and engagement kickoff and close

Qualifications

• 10+ years of experience in Salesforce, Conga, Oracle or any related applications
• 6+ years' experience in a supervisory capacity
• Excellent communication, organization, time-management and leadership skills
• Build positive and productive working relationships with customers for business growth
• Analyze and troubleshoot delivery issues in a timely fashion
• Manage a delivery team to ensure timely and accurate customer deliveries
• Oversee daily activities of the delivery team and provide direction and guidance as needed
• Perform resource allocations and workload assignments according to delivery requirements
• Ensure that team maintains a high level of competence and operational excellence
• Evaluate the performance of team members and determine training needs
• PMP Certification or equivalent project management experience
• Bachelor's or Master's degree in relevant subject or equivalent work experience
• Experience with the execution of the software development lifecycle; ability to adjust and apply this knowledge in a multifaceted environment using waterfall and agile methodologies
• Proven business and financial savvy
• Demonstrated ability to identify expansion opportunities
• Strong verbal and written communication skills
• Ability to work well in a team and collaborate across functions
• Proven time management and prioritization skills
• Experience with JIRA, Smartsheets, Lucidchart, G Suite and Atlassian Confluence