Technical Project Manager - Tools (Remote)

Responsibilities

• Gather requirements to develop strategic as well as tactical and detailed project plans, objectives, and schedules that support the needs of Marcom’s Social team.
• Lead cross-functional teams to define the scope, business objectives, and required project results.
• Document detailed findings to collaborate on crafting an end-to-end integrated solution.
• Work with internal and 3rd party solution providers to identify and evaluate solutions that can seamlessly connect technology platforms for a unified workflow.
• Marshal resources from a matrixes functional group to build a comprehensive project plan with internal and external dependencies.
• Clearly assign responsibility for tasks and decisions. Lead and monitor project schedules, progress, and costs.
• Consolidate, communicate, and lead all issues and risks affecting the program or project.
• Work cross-functionally with other teams to ensure successful completion of programs and projects.
• Handle rollout, release, post-launch support, and issue triage.
• Deliver comprehensive summary of post-project metrics and areas of potential improvement, and apply insights to future efforts.

Qualifications

• 7+ years of program management experience with a demonstrated ability to conceive and deploy functional workflow solutions at scale.
• Deep understanding of Social media content creation, workflow and publishing systems in a high value brand.
• Experience with the introduction and deployment of Social Media platforms at scale is required.
• Experience with deploying Sprinklr as a curation and publishing platform preferred.
• You understanding of complex technical projects, have experience adapting techniques to best fit circumstances, and can quickly learn about new technologies and solutions to lead their implementation.
• Deep experience defining product strategy and tactical product definition, preferably in a marketing agency setting.
• Deep understanding of agile product management methodologies, including experience putting product management processes in place.
• The ability to analyze and document detailed functional requirements to facilitate the creation of technical level-of-effort estimates.
• You can apply good judgment while working independently within tight timelines.
• Extraordinary attention to detail and dedication to excellence.
• You are an excellent communicator, with great interpersonal skills, who can build trusting relationships within a diverse team.
• You are able to create order from disorder and understand the “right” level of process to apply to different projects.
• You discover and eliminate complexity and ambiguity in projects to ensure clarity and establish goals and expectations for services requested.
• Able to develop broad perspective of an organization and to use that knowledge to develop new strategies and options for new projects.
• Can juggle multiple projects within a rapidly changing environment and change priorities quickly as required by the business.