Technical Project Manager III

If you’re passionate about building a better future for individuals, communities, and our country—and you’re committed to working hard to play your part in building that future—consider WGU as the next step in your career. Driven by a mission to expand access to higher education through online, competency-based degree programs, WGU is also committed to being a great place to work for a diverse workforce of student-focused professionals. The university has pioneered a new way to learn in the 21st century, one that has received praise from academic, industry, government, and media leaders. Whatever your role, working for WGU gives you a part to play in helping students graduate, creating a better tomorrow for themselves and their families.

About the role

The Technical Project Manager III position will assist in the planning, organizing, monitoring, and managing information technology projects through completion. This role leads sprint planning, daily scrum ceremonies, sprint reviews, and retrospectives. To be successful, the individual will need a deep knowledge of Agile principles and help identify and remove impediments to support consistent delivery and continuous improvement. This role is key in directing and supervising departmental or cross-functional teams, focused on delivering new or upgrading existing products using the Agile Project Methodology. This position is responsible for ensuring projects meet or exceed technical specifications, customer requirements, policies, budgets, and deadlines. Keeps stakeholders well informed of area activities and significant problems.

Responsibilities

• Plan, organize, and manage all phases of assigned IT projects, including scope definition, scheduling, resource coordination, and delivery tracking.
• Develop and maintain project plans, timelines, work breakdown structures, estimates, and key delivery milestones.
• Monitor and communicate project status, risks, dependencies, and issues to stakeholders, ensuring transparency and timely escalation.
• Coordinate cross-functional teams and ensure collaboration between technical, business, and vendor partners.
• Ensure project deliverables meet quality standards, technical requirements, and compliance expectations.
• Facilitate Agile ceremonies, support backlog clarity, and promote effective teamwork and continuous improvement.
• Identify and remove project blockers, evaluate alternative solutions, and drive alignment on decisions.
• Maintain accurate project documentation, including requirements, test plans, decision logs, and change requests.
• Support testing, validation, and user acceptance processes to ensure successful implementation and smooth transition to operations.
• Manage project budgets, vendor deliverables, and change orders to ensure financial accountability.
• Perform other job-related duties as assigned.

Requirements

• Bachelor's Degree in Business, Management Information Systems, Computer Science, or a related field. Equivalent relevant experience may substitute for education degree requirements.
• 4+ years of project management experience.
• Experience with Jira.
• Scrum Master Certification.
• Project Management Professional (Project+, PMP, Prince2) Certification.
• Experience in technology and/or higher education.
• Experience with Agile development.
• Occasional travel of up to 20%, including required attendance at designated company summits (typically one to two per year). Additional travel may include conferences, visits to company locations, and other business-related events as needed.

Skills

• Leadership and project management skills that drive scope, schedule, and delivery outcomes.
• Ability to create work breakdown structures (WBSs), project plans, schedules, and milestone-driven roadmaps.
• Deep understanding of project management methods, including Agile, hybrid, and traditional approaches.
• Proficiency in development cycles, system processes, software lifecycle standards, and large-scale technology delivery.
• Critical thinking skills to analyze problems, evaluate technical constraints, and identify effective solutions at scale.
• Experience using project and productivity tools (e.g., Jira, MS Project, Excel, collaboration platforms).
• Ability to influence, motivate, and coordinate across cross-functional teams.
• Works effectively both independently and within team environments.
• Ability to plan complex work, manage competing priorities, and meet deadlines.
• Ability to maintain accurate documentation and support administrative, reporting, and governance requirements.

Benefits

• Eligibility for bonuses.
• Medical, dental, vision, telehealth, and mental healthcare.
• Health savings account and flexible spending account.
• Basic and voluntary life insurance.
• Disability coverage.
• Accident, critical illness, and hospital indemnity supplemental coverages.
• Legal and identity theft coverage.
• Retirement savings plan.
• Wellbeing program.
• Discounted WGU tuition.
• Flexible paid time off for rest and relaxation with no need for accrual.
• Flexible paid sick time with no need for accrual.
• 11 paid holidays.
• Up to 12 weeks of parental leave.

Pay

The salary range for this position takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. A reasonable estimate of the current range is $108,200.00 - $162,400.00.

Schedule

This is a full-time, regular position classified for 40 standard weekly hours.