Technical Project Manager

What You'll Do

• Manage end-to-end project schedules for customer engagements across Applied AI (FDE team) and core engineering teams spanning multiple geographies and time zones
• Maintain real-time project status visibility — Confluence boards, Jira tracking, weekly status reports — so leadership, engineering, and the Delivery Manager always have a single source of truth
• Run internal project review cadences: bi-weekly planning reviews, customer submissions reviews, and dev question sessions across all active engagements
• Proactively identify risks, dependencies, and blockers before they become surprises — escalate to the Delivery Manager with proposed mitigations, not after deadlines slip
• Own cross-site coordination across multiple sites — bridging time zones, aligning handoffs, and ensuring nothing falls between teams
• Drive daily and weekly status updates across all active projects — post EOD updates in team channels with key changes, blockers, and next actions tagged to DRIs
• Prepare and deliver weekly internal status reports to the CPO every Friday — consolidating project health, risk register, and upcoming milestones across all accounts
• Track and maintain delivery governance artifacts: project plans, feedback/release trackers, QA checklists, go-live readiness assessments
• Coordinate resource allocation and capacity planning across FDEs and engineering — flag overload risks and propose reallocation before quality suffers
• Ensure Jira hygiene: correct assignees, updated due dates, closed tickets, and clean backlogs — so automated reporting and AI tools produce accurate outputs
• Support the Delivery Manager in preparing customer-facing materials: milestone review decks, progress summaries, and QBR data

How This Role Works With The Delivery Manager

• You own: project schedules, daily/weekly status tracking, Jira hygiene, cross-site coordination, Confluence boards, internal reporting, resource capacity flagging, and governance artifact maintenance
• The Delivery Manager owns: customer relationship, outcome definition, delivery quality sign-off, CSAT/NPS, escalation resolution, post-delivery retrospectives, and account expansion insights