Technical Project Manager
About the role
Meter’s Service Delivery team owns the journey from signed contract to live network. You’ll design, plan, and deploy enterprise-grade connectivity for schools, logistics hubs, retailers, and other mission-critical sites, turning Meter’s vertically integrated hardware and software into reliable networks customers can rely on from day one. This is a product and technical project management role: you’ll build operational systems that scale from dozens to thousands of deployments while delivering a clear, reliable, personal experience to customers.
What Success Looks Like
- Reduce the average time from contract signature to go-live by 25% within your first 12 months.
- Ensure at least 95% of deployments go live on or before the customer-committed date.
- Deliver efficient and reliable network designs that fit how each customer’s business operates today and can scale with their growth.
- Earn high satisfaction from customers and internal teams by making the deployment experience organized, predictable, and easy to work with.
- Create operating models, standards, and playbooks that let Meter handle more volume without losing quality, and ensure clean, consistent handoffs to Customer Success and Support.
What Your Day-to-Day Will Look Like
- Own turning a signed deal into a live, reliable network and making that experience excellent.
- Lead network design and planning with customers, translating their goals, constraints, and site realities into clear network designs and deployment plans.
- Set and maintain clear expectations with customers and internal teams, manage risks and tradeoffs, and keep projects on track.
- Develop and refine the standards, tools, and workflows that define how Meter deploys so future projects are faster, simpler, and more consistent.
- Analyze deployment patterns, use data to understand what’s working or not, and work with Product and Engineering when changes to platform or tools are needed.
Where You Can Take This Role
- Build and scale the operational foundation that lets Meter support many more customers without sacrificing quality or customer experience.
- Lead larger, more complex rollouts across new markets, industries, and regions.
- Shape the internal tooling and processes used to plan, execute, and track deployments.
Who You Are
- You enjoy being close to customers and building systems that work in real-world conditions.
- You think in systems: you don’t just fix issues, you design them out or make them deterministically repeatable.
- You communicate clearly and manage stakeholders with calm precision.
- You use data to find leverage, not just to measure activity.
- You can think on your feet when plans change, while still protecting quality and timelines.
- You are strong with customers: you build trust quickly, ask direct questions, and explain tradeoffs clearly.
- You like building or adapting simple tools and workflows—from templates to trackers—so the work runs more smoothly for you and others.
- You are motivated by impact, keeping critical infrastructure running where it matters most.
Why Meter?
The internet runs the world, yet enterprise networks haven’t changed for decades: they’re brittle, complex, and surprisingly hard to set up. Meter was founded to build better networks from the ground up—designing and building our own enterprise hardware, intuitive software, and streamlined operations to deliver great outcomes for customers. Today we deploy these networks at scale for ambitious companies and enduring institutions like Bridgewater, Lyft, and Reddit. Our bet is simple: we will all use the internet more than we do today, and Meter’s networking stack is the definitive solution to enable business to operate as seamlessly and reliably as any modern utility.
Compensation
The estimated salary range for this role is $100,000 – $170,000. Additionally, this role is eligible to participate in Meter’s equity plan.