Technical Project Manager

About the role

Maymont Homes is transforming the single-family rental experience through innovation, quality, and genuine care. As part of Brookfield, we are growing quickly and making a lasting impact, proudly Certified™ by Great Place to Work®. The Technical Project Manager partners across Product, Engineering, Quality Assurance, Operations, and external vendors to coordinate technology product initiatives and implementations, ensuring consistent delivery processes and documentation.

Responsibilities

• Plan and coordinate assigned technology product delivery and implementation projects, including scope, timelines, milestones, dependencies, resource needs, and status reporting.
• Coordinate UAT, release validation, deployment runbooks, release checklists, and other standardized delivery artifacts; prepare release-readiness information and recommendations.
• Maintain RAID logs and facilitate timely resolution or escalation of project risks, issues, actions, dependencies, and required decisions.
• Partner with Product Managers and Product Owners to translate requirements into actionable delivery plans and track agreed-upon acceptance criteria.
• Coordinate Engineering, QA, release management, professional services, Operations, and external vendors for releases and implementations; facilitate Agile delivery activities for assigned initiatives.
• Coordinate data migration, integration testing, implementation cutover, post-launch monitoring, lessons learned, operational handoff, and project documentation with the appropriate functional owners.
• Ensure adherence to applicable company delivery processes, change controls, documentation standards, and relevant laws and regulations.
• Maintain required project records and reporting to support audit readiness and internal controls.
• Identify and escalate delivery, compliance, vendor, data, and release risks as appropriate.
• Support project budget adherence and vendor cost controls for assigned initiatives.
• Monitor project delivery metrics, milestones, resource needs, and third-party deliverables.
• Identify schedule, scope, or cost variances and escalate material impacts to the appropriate leaders.
• Collaborate cross-functionally to achieve departmental objectives and support effective delivery across teams.
• Provide clear stakeholder updates regarding project status, milestones, risks, dependencies, and decisions required.
• Identify opportunities to improve delivery processes and project documentation while promoting company values and professional standards.

Performance Expectations & Key Metrics

• On-Time Delivery: Percentage of assigned releases and implementation milestones delivered to agreed schedule and scope.
• Delivery Quality: Reduction in preventable delays, rework, and post-release issues attributable to delivery coordination.
• Stakeholder Satisfaction: Effectiveness of project communication, coordination, and overall delivery experience.
• Process Adherence / Audit Readiness: Consistent completion and quality of required delivery artifacts, controls, and documentation.
• Risk & Issue Management: Timely identification, escalation, and resolution of project risks, issues, and cross-team dependencies.
• Project Documentation: Quality and completeness of UAT plans, deployment runbooks, cutover checklists, RAID logs, status reporting, and post-implementation documentation.

Requirements

• Education: Bachelor’s degree in a relevant field or equivalent combination of education and professional experience.
• Experience: 3–5 years of experience in software product delivery, technology implementation, project management, or a related discipline.

Skills

• Strong project management skills, including experience working in Agile environments and managing multiple priorities and deadlines.
• Experience coordinating cross-functional projects involving multiple stakeholders and external vendors.
• Working knowledge of system integrations, APIs, data migrations, software release processes, and related technology concepts.
• Strong written and verbal communication skills, with the ability to communicate project status, risks, dependencies, and technical issues to business stakeholders.
• Strong risk management, dependency tracking, documentation, change-control, problem-solving, and escalation discipline.

Preferred Qualifications

• Experience with property management technology and integrations, including Yardi, MRI, Salesforce, CRMs, or similar platforms.
• Familiarity with data validation techniques; basic SQL knowledge preferred.
• Scrum Master or equivalent Agile certification is a plus.

Physical Requirements

• Ability to work at a computer for extended periods of time.
• Ability to communicate effectively in English, both verbally and in writing.
• Ability to lift and move items weighing up to 25 pounds, if necessary.
• Ability to sit, stand, walk, bend, and climb stairs as required.
• Manual dexterity sufficient for regular keyboard and office equipment use.
• Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.

Work Environment

• Fast-paced office environment with frequent interruptions and changing priorities.
• Regular interaction with internal stakeholders, external vendors, and business partners.
• Occasional extended hours may be required based on implementation, release, or business needs.
• Regular in-office attendance at the Charleston Tech Center is required.

Why work for Maymont Homes?

• Our Mission: “We Positively Impact the Lives in the Communities We Serve.” Every role contributes to this purpose, helping families find a place to call home while making a difference in the communities we support.
• Certified Great Place to Work®: Our people make us who we are. This certification celebrates the values and culture that fuel collaboration, innovation, and care.
• Outstanding Benefits: Backed by Brookfield, our benefits include a 5% 401(k) match, wellness credits that reduce healthcare costs, and up to 160 hours of PTO annually for full-time employees.
• Career Growth: With continued expansion planned for Maymont, you’ll find meaningful opportunities to grow your skills, advance your career, and make an impact.
• Strong Foundation: As part of Brookfield Asset Management, one of the world’s largest real estate asset managers, we have the stability, resources, and vision to keep growing.