Technical Program Product Manager III

About the role

We are seeking a Technical Program/Product Manager to join our External Payment Services team. In this role, you will be responsible for developing and managing projects that enhance our consumer-facing payment products. You will ensure timely execution with the highest standards of security, performance, availability, and reliability. Acting as a liaison between our team and internal customers, you will play a crucial role in defining requirements, planning delivery, and designing websites and features.

Responsibilities

• Develop and manage projects affecting new consumer-facing payment products.
• Ensure timely execution with a focus on security, performance, availability, and reliability.
• Act as a bridge between External Payment Services and internal customers.
• Define requirements and plan delivery for projects.
• Design websites and features related to payment products.
• Provide escalation management and anticipate tradeoffs.
• Balance business needs with technical constraints.
• Work on the business side of projects to drive deployment of new products.

Essential Skills

• Undergraduate or graduate degree in computer science or related field.
• 3-5 years of industry experience as a software developer or technical lead.
• Experience in the payments or mobile payments space.
• Proven track record of effective collaboration across different organizational groups.
• Successful delivery of software products from conception to customer deployment.
• Entrepreneurial spirit with strong product and program management skills.
• Ability to work with both technical and non-technical business owners.
• Excellent written and oral communication skills.
• Familiarity with Linux, Java, and HTML.

Additional Skills & Qualifications

• Experience in requirements gathering and detailed process optimization.
• Skills in automation design and program management.
• Familiarity with project management, AI, and communication skills.
• Experience with Salesforce CRM.
• Salesforce certification preferred.
• Experience with Certinia/FinancialForce is preferred.

Work Environment

The position operates on an EST 9-5 schedule with a hybrid work environment in Arlington, VA.

Pay and Benefits

The pay range for this position is $70.00 - $72.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)