Technical Program Manager Platform Modernization

About the role

We are looking for a seasoned Technical Program Manager (TPM) to drive the end-to-end execution of our platform modernization initiative—a high-visibility, multi-year transformation effort to re-architect and upgrade our core platform.

Responsibilities

• Own the integrated program plan for the platform modernization, spanning architecture, engineering, data, infrastructure, and testing workstreams.
• Define and manage program milestones, critical path dependencies, and delivery commitments across multiple engineering squads.
• Translate technical architecture decisions and engineering constraints into program-level impacts on scope, schedule, and risk.
• Dive into technical discovery sessions, architecture reviews, and workstream planning to maintain program momentum.
• Partner closely with Engineering Leads, Architects, and Product Managers to ensure technical strategy is reflected in the delivery roadmap.

Risk & Dependency Management

• Identify, track, and actively manage technical risks, blockers, and cross-team dependencies.
• Develop and maintain risk registers and mitigation plans, escalating to senior leadership when program health is at risk.
• Proactively identify sequencing conflicts and integration risks across workstreams and drive resolution.
• Coordinate with vendors, infrastructure providers, and third-party partners where applicable.

Stakeholder Communication & Governance

• Provide executive-level program reporting on progress, milestones, risks, and decisions required.
• Establish and run program governance forums including steering committees, working groups, and engineering sync rhythms.
• Communicate program status and impacts to business stakeholders across Product, Operations, and Customer Success.
• Maintain a clear RAID log (Risks, Assumptions, Issues, Dependencies) and ensure timely resolution.

Cross-team Coordination

• Coordinate across multiple engineering teams working on concurrent modernization workstreams, ensuring alignment on shared services, APIs, and data contracts.
• Facilitate cross-team planning ceremonies (program increment planning, dependency mapping, retrospectives).
• Work with QA, Security, and Compliance teams to ensure the modernization meets quality, security, and regulatory requirements.
• Coordinate cutover planning, migration sequencing, and legacy system decommission activities.

Process & Tooling

• Implement and maintain program dashboards, roadmaps, and reporting frameworks that provide real-time visibility into program health.
• Drive adoption of program management standards across engineering teams participating in the modernization.
• Maintain comprehensive program documentation including architecture decision records (ADRs), runbooks, and migration playbooks.