Technical Program Manager (PCI DSS)
Tata Consultancy Services · Phoenix, AZ · 3 wk ago
Project ManagementFull-time
About the role
The role is responsible for managing customer relationships and providing technical support.
Responsibilities
- Manage customer relationships and provide technical support
- Handle customer inquiries and resolve issues efficiently
- Collaborate with cross-functional teams to ensure customer satisfaction
Requirements
- Bachelor's degree in Computer Science or related field
- 2+ years of experience in customer service or technical support
- Strong problem-solving and communication skills
- Proficiency in relevant software tools
Qualifications
- Excellent interpersonal and communication skills
- Ability to work independently and manage multiple tasks
- Experience with CRM systems is a plus
Skills
- Technical proficiency
- Customer service orientation
- Problem-solving abilities
Benefits
- Competitive salary
- Flexible working hours
- Professional development opportunities
Pay
$50,000 - $60,000 annually
Schedule
Full-time, Monday to Friday, 9 AM to 5 PM