Technical Program Manager, AWS Manufacturing

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. We support all AWS data centers and the servers, storage, networking, power, and cooling equipment that ensure customers have continual access to innovation. This role involves working on complex problems with thousands of variables impacting the supply chain, collaborating with diverse teams of engineers, supply chain specialists, security experts, and operations managers to deliver high standards for safety, security, and scalable capacity at the lowest possible cost.

About the role

We are seeking a Manufacturing Operations and Industrial Engineering Program Manager to fuel AWS’ explosive growth. This role is the single-threaded owner of factory layout and material flow design across AWS rack fulfillment manufacturing sites. You will work at the intersection of capacity planning, automation engineering, construction, and operations—spanning EC2, Machine Learning, and Storage hardware platforms. Your work ensures manufacturing infrastructure scales efficiently, reliably, and repeatably to meet datacenter capacity commitments globally.

Responsibilities

• Translate rack fulfillment capacity plans into data-driven facility layouts for AWS manufacturing operations, designing end-to-end material flow from dock receipt through assembly, integration, test, and dispatch across EC2, Machine Learning, and Storage product platforms.
• Design factory floor layouts including automation line stations, manual assembly zones, test positions, sub-assembly areas, burn-in, and repair workflows. Determine optimal buffer sizing, automation vs. manual line trade-offs, and material handling system specifications (AMR/AGV routes, conveyors, ASRS) based on cycle time analysis, volume ramp curves, and product mix complexity.
• Develop and maintain industrial simulation models (FlexSim, Plant Simulation, or equivalent) to identify bottlenecks, validate throughput assumptions, optimize material flow paths, and establish performance metrics including takt time adherence, buffer occupancy, and transport cycle times.
• Coordinate utility and infrastructure requirements (power, cooling, network, compressed air) for each production zone with facilities and construction teams, ensuring infrastructure readiness aligns with layout phasing—particularly for high-density ML accelerator and Storage rack configurations requiring liquid cooling and high-power distribution.
• Manage phased layout plans aligned with construction milestones, enabling production in early zones while build-out continues in adjacent areas. Own layout change control, produce clear visual documentation (2D/3D layouts, material flow diagrams, phasing overlays), and develop replicable standards across the global manufacturing site network.
• Drive continuous improvement and operations sustaining by owning the factory layout as a living document. Partner with Operations, Test, Process, and Automation Engineering teams to implement optimizations that reduce cycle time, improve throughput toward manufacturing-to-ship SLA targets, and enable rapid capacity deployment for new product platform introductions.
• Act as an evangelist for teaching automation within the organization, communicating concisely and precisely with executives and cross-functional teams.

Requirements

• 3+ years of technical product or program management experience.
• 2+ years of software development experience.
• 3+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience.
• Experience managing programs across cross-functional teams, building processes, and coordinating release schedules.

Preferred Qualifications

• 3+ years of working directly with engineering teams.

Pay

Base salary ranges:

• USA, KY, Cincinnati: $127,100.00 - $172,000.00 USD annually
• USA, UT, Salt Lake City: $127,100.00 - $172,000.00 USD annually
• USA, WA, Bellevue: $127,100.00 - $172,000.00 USD annually

Compensation package includes sign-on payments, restricted stock units (RSUs), and comprehensive benefits such as health insurance (medical, dental, vision, prescription, Basic Life & AD&D, and optional supplemental life plans), EAP, mental health support, flexible spending accounts, adoption and surrogacy reimbursement, 401(k) matching, paid time off, and parental leave. Learn more about our benefits.