Jobs · Information Technology · New York

Technical Program Director

Kraken · New York, United States · 3 wk ago
HybridInformation Technology$180k–$220k/yrFull-time
We need to output HTML fragment with headings

for sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. Must not repeat job title. Must not include Job ID etc. Must remove boilerplate, navigation, legal, EEO, etc. Must preserve all substantive information. Must not invent or summarize away detail. Must not include placeholder text like "commensurate with experience". Must not create Pay/Schedule/Benefits sections unless posting actually states them. We need to parse the posting. Let's extract sections: - Intro: "Help us use technology to make a big green dent in the universe! Kraken powers some of the most innovative global developments in energy..." etc. This is about the company mission. Could be "About the role"? Actually "About the role" is typical heading for description of role. The posting includes "Where You'll Fit In", "What You'll Own", "What You'll Bring To The Party", "Experience / Qualifications Needed", "Why You'll Love It Here", salary range, etc. We need to map to allowed headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We need to decide which sections correspond. - About the role: could be the introductory description of the role and mission. Could be the "Where You'll Fit In" paragraph. - Responsibilities: likely "What You'll Own" bullet list. - Requirements: maybe "Experience / Qualifications Needed". Could be separate Requirements and Qualifications? The posting lumps them. - Qualifications: maybe also part of same. - Skills: maybe "What You'll Bring To The Party" includes communication, program management, technical aptitude, business acumen. - Benefits: "Why You'll Love It Here" includes benefits like medical, dental, vision, PTO, 401k, parental leave, commuter benefits, flexible working, equity options, modern office, etc. - Pay: salary range: "The salary range for this role in NYC ranges on average from $180,000-$220,000 depending on relevant experience..." - Schedule: "This role will require hybrid 3 days a week in our NYC office (Tribeca), with frequent client travel across North America (every 3-4 weeks)." Also maybe mention flexible working environment. We must not include placeholder text. All content is specific. We must not repeat job title. Not include Job ID etc. We must remove boilerplate: cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, application instructions. At the end there is a lot of EEO statement, privacy notice, visa sponsorship note, accommodation request, etc. Those must be removed. Also duplicate lines: The intro repeats "Help us use technology to make a big green dent in the universe! Kraken powers some of the most innovative global developments in energy." appears twice. We need to preserve substantive information but not duplicate. So we should include it once. We need to output only HTML fragment, no /, no markdown fences. We'll produce something like:

About the role

... (combined intro and Where You'll Fit In)

Responsibilities

  • ... each bullet from What You'll Own

Requirements

... maybe combine Experience/Qualifications Needed?

But we also have Qualifications and Skills sections separate. Could split: Requirements for experience/qualifications, Skills for abilities. Let's decide: - About the role: mission + Where You'll Fit In. - Responsibilities: What You'll Own (list). - Requirements: Experience/Qualifications Needed (list of bullet points? It's a list: Technical mindset, experience in engineering-led industries, Sector-relevant experience..., Proven experience..., Exceptional interpersonal skills, We're looking for prior experience working on CIS implementations within the utilities industry...). Could be a
    . - Qualifications: maybe not needed separate; but we could treat "Experience / Qualifications Needed" as Qualifications. However we need both Requirements and Qualifications headings if we have content. Could split: Requirements = technical mindset, experience, etc. Qualifications = prior experience working on CIS implementations within utilities industry. But that seems overlapping. Better: Use Requirements for the bullet list of "Technical mindset, experience in engineering-led industries..." and Qualifications for "Prior experience working on CIS implementations within the utilities industry (telco, water, energy etc)." But the posting says "We're looking for prior experience working on CIS implementations within the utilities industry (telco, water, energy etc)." That's a qualification. Skills: "What You'll Bring To The Party" includes communication, program management, technical aptitude, business acumen. Could be a
      . Benefits: "Why You'll Love It Here" list. Pay: salary range. Schedule: hybrid 3 days a week in NYC office, frequent client travel every 3-4 weeks, flexible working environment. We must not include placeholder text like "commensurate with experience". Not present. We must not include duplicated lines. Ensure we don't repeat the intro twice. Now craft HTML. We need to be careful to preserve all substantive information. Let's extract exact phrasing. Intro (first occurrence): "Help us use technology to make a big green dent in the universe! Kraken powers some of the most innovative global developments in energy. We create the technology that redefines utilities and unlocks a new energy system of the future. By optimising renewable generation, building a more intelligent grid, and empowering utilities to deliver an exceptional customer experience, our operating system is transforming the industry worldwide. It’s an incredibly exciting time to work in energy. Join us on our mission to improve the lives of ONE BILLION humans within the decade and shape a cleaner, better future for everyone." Then repeated: "Help us use technology to make a big green dent in the universe! Kraken powers some of the most innovative global developments in energy. We’re a technology company focused on creating a smart, sustainable energy system. From optimising renewable generation, creating a more intelligent grid and enabling utilities to provide excellent customer experiences, our operating system for energy is transforming the industry around the world in a way that benefits everyone. It’s a really exciting time in energy. Help us make a real impact on shaping a better, more sustainable future." We need to combine unique content: The first paragraph mentions "Join us on our mission to improve the lives of ONE BILLION humans within the decade and shape a cleaner, better future for everyone." The second mentions "We’re a technology company focused on creating a smart, sustainable energy system." and "Help us make a real impact on shaping a better, more sustainable future." We'll combine both, avoiding duplication. Let's produce a concise paragraph that includes both: "Help us use technology to make a big green dent in the universe! Kraken powers some of the most innovative global developments in energy. We create the technology that redefines utilities and unlocks a new energy system of the future. By optimising renewable generation, building a more intelligent grid, and empowering utilities to deliver an exceptional customer experience, our operating system is transforming the industry worldwide. We’re a technology company focused on creating a smart, sustainable energy system. From optimising renewable generation, creating a more intelligent grid and enabling utilities to provide excellent customer experiences, our operating system for energy is transforming the industry around the world in a way that benefits everyone. It’s an incredibly exciting time to work in energy. Join us on our mission to improve the lives of ONE BILLION humans within the decade and shape a cleaner, better future for everyone. Help us make a real impact on shaping a better, more sustainable future." That's a bit repetitive but preserves all. Now "Where You'll Fit In" paragraph: "We have been licensing Kraken since 2021, transforming businesses by not only moving their customer base to our Kraken platform but also changing their operating model & ways of working. Throughout this time our team has been at the forefront of industry leading migrations whilst setting a new standard for what business transformation can look like. This role will lead the technical orchestration of a major client program, partnering with an international energy retailer in their operational transformation. You will oversee the migration’s technical pillar and manager the ongoing technical relationship, supporting the client’s adoption of our Kraken platform as part of their broader business transformation. We work incredibly dynamically, and this role is one that will take different shapes throughout the week. We are looking for well rounded individuals who are comfortable with ambiguity, are self-starters and willing to roll their sleeves up to get to the nitty gritty of a problem. You must be committed to the Kraken way of delivering tech based on simplicity, client benefit and efficiency while bringing senior stakeholders through a journey of change. You must be willing to challenge beliefs, have the ability to see through multiple viewpoints and, if needed, reach beyond your remit to support the client. We are building a Kraken for everyone, a universal platform where there is greater benefit in sharing development to enable the green energy transition. Pioneers in this space, we are excited about how Kraken can change the lives of our customers and convinced that Kraken is the best answer, not only for efficiency but as a tool to tackle the climate crisis. If you believe this too then Kraken Tech is the right place for you." We'll include that in About the role. Now Responsibilities: "What You'll Own" bullet list (the paragraph after that heading). Let's extract each bullet: - Building trusted relationships with client executives and technology stakeholders, including partnering with our product and engineering teams to align on priorities. - Serving as the escalation point for client concerns and ensuring both technical challenges and product requirements are effectively managed - Defining success criteria and governance for delivering the technical pillar of the program. - Owning the Kraken platform localisation plan to meet client expectations while matching Kraken roadmap - Summarising and articulating client needs, considerations, timelines, etc internally as structured input for the successful and timely execution of any required technology platform localisation and development. - Directing internal Kraken software developers contributing to the client program, as well as potential external Partners, on tech platform deliverables to ensure an overall successful and timely technology migration. - Supporting the client meets their business needs via the delivery of tech. Understanding the Kraken infrastructure, aligning client direction with the overall goal for the Kraken platform & business. - Setting up training programs to upskill the technical arm of the client. - Being an advocate for the Kraken way of delivering tech and supporting the client in shifting their mindset around tech delivery. Note some sentences have minor grammar issues but we keep as is. Now Requirements: "Experience / Qualifications Needed" bullet list: - Technical mindset, experience in engineering-led industries - Sector-relevant experience in managing complex technology implementation or migration programs - Proven experience in software adaptation, deployment and integration - Exceptional interpersonal skills - We're looking for prior experience working on CIS implementations within the utilities industry (telco, water, energy etc). We could split: Requirements: first four bullets; Qualifications: last bullet. Now Skills: "What You'll Bring To The Party" includes categories with bullet-like sentences: Communication: You need to be confident in calling out approaches that aren't best for the client and always striving for simplicity. You need to be able to communicate the context behind decisions relating to the platform & client priorities. You must be able to build strong relationships and credibility amongst senior stakeholders, balancing the needs of the client with Kraken’s business needs and platform potential and constraints. Program management: Confident in managing a long term, fast paced program. Can be both high level and dive into detail when required. Ability to directly manage a team and manage processes that can drive the right outcomes for clients. Strong technical aptitude: We are looking for a logical thinker who has strong problem solving skills within an agile working framework. Must quickly be able to grasp the technical capabilities and constraints of the Kraken platform. Is an advocate for the continuous deployment approach we take at Kraken and champions building tech iteratively. Business acumen: Able to

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