Technical Product Owner

About the role

A job at RAZR is like no other. We are on a mission to Be Relevant - make a meaningful difference in the lives of others. This talented team lives out our values every day. These values have made RAZR what it is for years, and today, they are more important than ever. They keep us connected. They make us a team. They allow us to thrive. The RAZR Core Values You Live Be Intentional You take action and pursue the ultimate best outcome for RAZR and our clients You dig in and understand the details of how the business works You runs towards and you don’t run away You understand that “whatever it takes” is just that You have a plan and you execute it even when you don’t feel like it Embrace The Attitude Of How You understand that problems are simply opportunities to solve them You view commitments as promises to be kept...regardless You can’t stand not knowing, you have an unquenchable thirst to understand why You are an active participant, never a spectator You are focused on outcomes and not the time it takes to achieve them Enjoy the Ride You are grateful for both life’s challenges and opportunities You passionately pursue excellence in everything you do You laugh often and don’t take yourself too seriously You love change and living in the gray is energizing to you You can't wait to get out of bed in the morning & get on with your day Overview The Technical Product Owner supports the activities of Product and Development as the subject matter expert and Business Analyst for software solutions that run on RAZR’s SaaS platform. This individual maintains and protects the product vision, champions the product and acts as the primary internal point of contact for the product, ensures that work is always executed in an order that delivers maximum value to the business, and translates business needs into actionable, technical requirements.

Location: Minnetonka, MN - candidates must be in the Twin Cities and will be required to be in-office.

Responsibilities

• Works with internal stakeholders and clients to determine requirements.
• Writes user stories that provide clear direction for the development team on new features and products.
• Owns the scrum team enhancement backlog, works with development scrum teams to deliver new features and products.
• Work directly with product managers, operations, and development to assess product needs and recommend appropriate solutions to proactively address issues.
• Guide one or more agile scrum teams responsible while working 30% within the scrum team and 70% ahead of the scrum team to refine requirements.
• Contributing to discussions regarding effectively managing trade-offs between cost / schedule versus business/client benefit
• This person is a heavy contributor to execution against an aggressive but achievable roadmap plan
• Contribute to vision and purpose for the product by working closely with Product Manager
• Work closely with internal teams to maintain a detailed knowledge of current and future customer projects to create necessary product requirements for products and solutions
• Collaborate with designers and developers to build outstanding user experiences
• Document and manage user stories and expected outcomes based on constituent input from various stakeholders
• Continually set business value and prioritization for new and existing issues documented by customers, end users, and QA

Qualifications

• Hungry to learn and succeed
• Preferred: Background in Patient Engagement/Loyalty Marketing/Banking Rewards/etc. solutions
• Strong understanding of APIs (REST, SOAP), including authentication (OAuth, JWT) and security best practices.
• Experience with data exchanges, ETL processes, and system integrations, including third-party APIs