Technical Product Owner

Our West Michigan client is seeking a Technical Product Owner for a long-term contract role. This is a remote position with occasional visits to the client site in Grand Rapids, Michigan.

Responsibilities

• Own the backlog and the roadmap
• Diagnose production issues, not just describe them
• Own release readiness and the release decision
• Manage the integration and vendor surface
• Raise the platform's engineering leverage
• Production incident ownership
• Data-driven prioritization by querying logs and telemetry to size problems before committing engineering capacity

Requirements

• 6+ years in product ownership, technical program management, or engineering on a large-scale transactional commerce platform, with 3+ years owning a platform or domain end-to-end
• Hands-on SAP Commerce Cloud (Hybris) experience
• Technical fluency: ability to read Java and Spring configuration, reason about a SQL execution plan, interpret a distributed trace, and diagnose cache, locking, or capacity problems

Preferred Qualifications

• Grocery, retail, or omnichannel commerce domain experience
• Order management and fulfillment integration experience
• Knowledge of Kafka event-driven integration
• Observability practice experience
• Major platform upgrade or migration experience
• AI-assisted engineering workflows, including agent instructions, MCP tooling, and skill authoring, with judgment to know where determinism must replace inference
• Feature-flag-driven delivery experience

Skills

• Akamai
• JMeter
• Kafka
• Tomcat
• APIM
• API
• AI
• Cloud
• Cron jobs
• Data-driven decision-making
• Data integration
• Logging
• Database management
• Dynatrace
• Groovy
• Hybris
• Java
• JDK
• LLM
• Log analysis
• Latency optimization
• Versioning
• Marketplace
• Azure
• Azure DevOps (ADO)
• Mobile App development
• Okta
• Performance testing
• React
• Redis
• SAP
• SAP support
• Azure SQL
• SQL
• Technical debt management
• Test suite development
• Wiki documentation
• Written communication
• Coordination and soft skills
• Leadership
• Architecture
• Automation
• Backoffice systems
• Business process analysis
• Business requirements authoring
• CMS
• FinOps
• Customer Care
• Dashboards
• Deliberate decision-making
• Diagnosing failure modes
• Glossary development
• Governance
• Innovation
• Instrumentation
• Layering
• Tender management
• General merchandise
• Omnichannel
• Order management
• Product ownership
• QA
• Investigation
• Retail
• Root-cause analysis
• Security and safety
• Promotions
• Commerce Cloud
• Shopping experience
• Inventory management
• Pricing
• Technical program management
• Telemetry
• OpenTelemetry
• Tooling
• Workflows
• Written analysis

Pay

$50 - 70 per hour

Schedule

8:00 AM to 5:00 PM