Technical Product Manager, Payments & Platform

About Seated Seated exists to help restaurants thrive in an industry defined by thin margins and underutilized capacity. We unlock incremental demand by connecting restaurants to a network of millions of high-intent diners through demand-driven pricing and rewards. By intelligently filling empty tables, Seated enables operators to reach new guest profiles, motivate first-time visits, and increase visit frequency, while driving higher average check sizes and sustainable, profitable growth. Seated is active in 19 U.S. markets and continues to expand nationally as we build technology that delivers measurable value for both restaurants and guests. Role Overview Seated is looking for a technically deep Product Manager to own product delivery across the systems that power our restaurant network, from merchant matching and card-linked transaction data through rewards, billing, and partner integrations. This role sits inside engineering and owns the path from business request to shipped feature. You'll translate requests from across the business into scoped work, decide what gets committed each cycle, and stay with each item until it is live and verified. You'll write the specs, pull your own data, and own the outcome rather than handing it off. Reporting to the Head of Engineering, you'll partner closely with Sales, Restaurant Success, Operations, Partnerships, Finance, and Leadership to align the roadmap against what the business actually needs. Responsibilities Own the product roadmap for Seated's payments and platform systems, balancing business commitments, revenue impact, and engineering capacityIdentify opportunities and scope the impact of issues through your own data analysis, not only through inbound requestsTranslate requests from Sales, Restaurant Success, Operations, and Finance into scoped, prioritized product workWrite specifications and acceptance criteria that engineers can build from without further translationOwn specifications for payments and platform integrations across card networks, processors, and third-party vendorsEvaluate vendors and own the build-versus-buy recommendationOwn the monthly planning cycle, from stakeholder intake through sizing to a committed planManage sprint execution, keep delivery status accurate, and hold the line on scope when priorities shift mid-cycleOwn acceptance testing and verify behavior in staging before releaseDefine success metrics and confirm that shipped features moved themCommunicate progress, trade-offs, and slippage to leadership on a regular cadenceHelp build and scale the product management function over time Requirements 3-5+ years of experience in product management on a technically deep product such as payments, fintech, API platforms, or infrastructureA computer science degree or an equivalent technical background, such as prior experience as an engineer or analystExperience with payments infrastructure, including card network flows, authorization and settlement lifecycles, or processor and gateway integrationsProficiency with SQL and the ability to independently pull, validate, and analyze your own dataAbility to read an API schema, trace a webhook, and reason about idempotency, retries, and reconciliationExperience writing technical specifications and acceptance criteria for engineering teamsExperience leveraging AI tools to improve research, execution, and decision-makingStrong attention to detail with demonstrated ability to independently QA and validate workStrong written communication skills, with the ability to write precisely for engineers and concisely for executivesStrong stakeholder management skills, including the ability to say no and explain the trade-off Nice to haves Direct experience with merchant matching, merchant identifier (MID) management, or card-linked offersExperience with billing, invoicing, or revenue systemsExperience working on restaurant technology, marketplaces, or two-sided consumer platformsExperience partnering with a distributed or offshore engineering team Benefits $150,000 - $170,000 base salary + stock options401k with company matchMedical, dental, and vision coverageFSA, dependent care, and commuter benefitsPaid parental leave and unlimited PTOTeleDoc, One Medical, Talkspace, and WellHub accessCiti Bike membership$100 monthly Seated dining credit