Technical Product Manager - Manager - Consulting - Location OPEN
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About the role
The Platforms Practice specializes in mission-critical, intelligent platforms for the world’s most ambitious organizations. Using our product-driven, AI-centric approach, we empower organizations to build for the intelligent digital future. Our elite team of product leaders, data scientists, designers, and software engineers enable our clients to solve their most complex product challenges and positively impact people and the world.
As a Product Manager, you will own the vision and strategy for products on behalf of our clients, define the product roadmap, and deliver clear requirements that designers and engineers will use to bring your vision to life. You’ll conduct customer research, monitor and respond to feedback and metrics, and continuously drive improvements to the customer experience. You will drive day-to-day execution and delivery with re-prioritization and adjustments being made along the way to respond to an evolving business landscape. We are looking for a true product owner who can be counted on to innovate and make business, technical and strategic decisions along with running day-to-day execution. You will be working on deeply technical platform and artificial intelligence products and services so a strong technical background (preferably as a developer) is a must.
Responsibilities
- Own the vision and strategy for products on behalf of clients
- Define the product roadmap and deliver clear requirements for designers and engineers
- Conduct customer research, monitor feedback and metrics, and drive improvements to the customer experience
- Drive day-to-day execution and delivery with re-prioritization as needed
- Innovate and make business, technical, and strategic decisions
- Lead cross-functional teams to deliver products and projects on tight deadlines
- Coordinate complex product development cycles and software development schedules
- Demonstrate end-to-end ownership and strong attention to detail
Requirements
- Bachelor’s degree (4-year degree) in computer science, Software Engineering, or a related field
- Typically, no less than 4-6 years relevant experience in professional platform engineering or similar role in software development and system administration
- Success in delivering products/services in a high-growth environment, with a demonstrated ability to identify and solve ambiguous customer-focused problems
- Strong written and verbal communication skills
- Strong negotiation skills and ability to align with stakeholders on expectations
- Excellent analytical and quantitative skills; ability to use data and metrics to make recommendations and measure success
- Background as a software engineer (application/system development and quality assurance) is a big plus
- Proficient in Agile delivery and development methodologies
- Experienced in application delivery processes and application development tools
- Strong understanding of quality assurance and testing practices
- Knowledgeable in system development lifecycle and technology integration
- Skilled in technology business requirements definition, analysis, and mapping
- Effective change management abilities
- Proven track record of leading teams
- Ability to build and manage relationships with key stakeholders including internal teams, clients, and vendors
Skills
- Equivalent professional experience as a product manager defining and delivering commercial-grade software products and services
- Significant customer-facing experience related to planning, requirements gathering, prioritizing, and scoping
- Experience delivering software platforms, products, and services targeted at highly technical audiences (i.e., software developers)
- Experience working in a collaborative, multi-disciplinary team to deliver products/services
- Demonstrated skills in developing product roadmaps and functional requirements, launching new products/features, conducting customer research, and/or facilitating user testing
- Passionate about delivering commercial software products and platforms to market
- Deeply technical and constantly in a state of learning
- Able to communicate clearly and efficiently with a variety of audiences including developers, clients, customers, partners, and executives
- Fearless in getting “hands-on” with technology and execution
- Strong understanding of modern software engineering processes
- Deep understanding and interest in AI, cloud, and distributed systems architecture
- Comfortable with ambiguity with a drive for clarity
What We Look For
We seek individuals who are not only technically proficient but also possess the qualities of emotional agility, digital fluency, and commercial acumen. Top performers demonstrate the ability to build trust and value with clients while leading teams through change and innovation.
Benefits
- Comprehensive compensation and benefits package
- Medical and dental coverage
- Pension and 401(k) plans
- Wide range of paid time off options, including flexible vacation policy
- Designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence
Pay
The base salary range for this job in all geographic locations in the US is $125,900 to $231,100. The base salary range for New York City Metro Area, Washington State, and California (excluding Sacramento) is $151,200 to $262,600. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills, and geography.
Schedule
Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client-serving roles to work together in person 40-60% of the time over the course of an engagement, project, or year.