Technical Product Manager - Manager - Consulting - Location OPEN

EY · Arlington, VA · Yesterday

On-siteMarketing$126k–$231k/yrFull-time

Location: Anywhere in Country

About the role

At EY, our purpose is to shape the future. The insights and quality services we provide help build trust and confidence in the capital markets and economies all over the world. We develop outstanding leaders who team to deliver on our promises to all our stakeholders. In so doing, we play a critical role in building a better working world for our people, for our clients and for our communities.

The Platforms Practice specializes in mission-critical, intelligent platforms for the world’s most ambitious organizations. Using our product-driven, AI-centric approach, we empower organizations to build for the intelligent digital future. Our elite team of product leaders, data scientists, designers, and software engineers enable our clients to solve their most complex product challenges and positively impact people and the world.

As a Product Manager, you will own the vision and strategy for products on behalf of our clients, define the product roadmap, and deliver clear requirements that designers and engineers will use to bring your vision to life. You’ll conduct customer research, monitor and respond to feedback and metrics, and continuously drive improvements to the customer experience. You will drive day-to-day execution and delivery with re-prioritization and adjustments being made along the way to respond to an evolving business landscape. We are looking for a true product owner who can be counted on to innovate and make business, technical and strategic decisions along with running day-to-day execution. You will be working on deeply technical platform and artificial intelligence products and services so a strong technical background (preferably as a developer) is a must.

Responsibilities

Own the vision and strategy for products on behalf of clients
Define the product roadmap and deliver clear requirements for designers and engineers
Conduct customer research, monitor feedback and metrics, and drive improvements to the customer experience
Drive day-to-day execution and delivery with re-prioritization as needed
Innovate and make business, technical, and strategic decisions
Work on deeply technical platform and AI products and services
Lead cross-functional teams to deliver products and projects on tight deadlines
Coordinate complex product development cycles and software development schedules
Develop product roadmaps and functional requirements
Launch new products/features and facilitate user testing

Requirements

Bachelor’s degree (4-year degree) in computer science, Software Engineering, or a related field
Typically, no less than 4-6 years relevant experience in professional platform engineering or similar role in software development and system administration
Success in delivering products/services in a high-growth environment, with a demonstrated ability to identify and solve ambiguous customer-focused problems
Strong written and verbal communication skills
Strong negotiation skills and ability to align with stakeholders on expectations
Excellent analytical and quantitative skills; ability to use data and metrics to make recommendations and measure success
Background as a software engineer (application/system development and quality assurance) is a big plus
Proficient in application development tools
Skilled in technology business requirements definition, analysis, and mapping
Strong negotiation and influencing skills
Effective change management abilities
Proven track record of leading teams
Ability to build and manage relationships with key stakeholders including internal teams, clients, and vendors

Skills

Equivalent professional experience as a product manager defining and delivering commercial-grade software products and services
Significant customer-facing experience related to planning, requirements gathering, prioritizing, and scoping
Experience delivering software platforms, products, and services targeted at highly technical audiences (e.g., software developers)
Experience working in a collaborative, multi-disciplinary team to deliver products/services
Demonstrated skills in developing product roadmaps and functional requirements
Experience launching new products/features and conducting customer research/user testing
Proficient in Agile delivery and development methodologies
Experienced in application delivery processes and tools
Strong understanding of quality assurance and testing practices
Knowledgeable in system development lifecycle and technology integration
Strong attention to detail and end-to-end ownership
Passionate about delivering commercial software products and platforms to market
Deeply technical and constantly in a state of learning
Able to communicate clearly and efficiently with a variety of audiences including developers, clients, customers, partners, and executives
Fearless in getting “hands-on” with technology and execution
Strong understanding of modern software engineering processes
Deep understanding and interest in AI, cloud, and distributed systems architecture
Comfortable with ambiguity with a drive for clarity

Benefits

Comprehensive compensation and benefits package
Medical and dental coverage
Pension and 401(k) plans
Wide range of paid time off options, including flexible vacation policy
Designated EY Paid Holidays
Winter/Summer breaks
Personal/Family Care leave

Pay

The base salary range for this job in all geographic locations in the US is $125,900 to $231,100. The base salary range for New York City Metro Area, Washington State, and California (excluding Sacramento) is $151,200 to $262,600. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills, and geography.

Schedule

Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project, or year.